Rob Finlayson
Absolutely woeful 90 minutes for delivery to turn up looking like it’s been kicked all the way from the store items missing from order and despite trying to call just encountering a constant engaged tone. I’m guessing giving by other reviewers saying similar you take the phone off the hook when your busy??
Shambolic isn’t a strong enough turn of phrase to describe your woeful service. I can easily forgive mistakes being made with orders but not being able to speak to someone to get it rectified isn’t on
Casa Verde
If I could rate zero I would.
Pizza x2 received were lukewarm and burnt. When eating the first slice I noticed that the pizza dough tasted stale. Having tried to call for 20 mins I drove round to the branch as the phone was constantly engaged.
I was asked if I wanted a refund or replacement to which I replied a refund please. I was then advised that I would not receive a refund as they don’t have the means I store and I would have to contact customer services. Having done that before going to the store I was aware that there is a 3 day wait for a reply to come from the online team. The phone customer service team is no longer available.
To compound matters, the duty manager of the store contacted his regional manager to ask his advice. I requested to speak to the regional manager who refused to speak to me!
Long story short, don’t waste your money! Domino’s is just up the street and their pizza at least doesn’t taste like it’s 3 days old.
Christine Young
Don't waste your money. Order pizza's arrived late and were cold. Tried to get through for over an hour,phone constantly engaged. Would definitely not recommend. Total rip off !!
Kerry Stuart
Great pizzas but don't deliver to carluke
Nabil Iqbal
I had placed an order on the pizza hut website at 10:50am so that it would be delivered by 12:30pm so me and my mates cause have it by our lunch break. The order hadn’t came and i phoned the restaurant and they told me that i had to re order because there system had messed up so i ordered it again and she said it would take 15 minutes to come. We waited 30 minutes and then i phoned back and she said 5 more minutes. So me and my mates were waiting in the pouring rain for this pizza then i phoned back 10 minutes later after she had said 5 minutes and she said 5 more minutes. I told her that this was shocking and she continues to be rude with me on the phone we then waited another 10 minutes for this pizza after her telling us again that it would be 5 minutes. Horrible service
Oscar Barr
It's not bad pizza, but it's just not as good as other local places, and for the price I think you can get more value out of other take aways
Kev Campbell
DO NOT BUY FOOD FROM HERE...
Absolutely terrible...the only thing pizza Hut about this is the label. Pizzas massively overcooked and covered in what seems to be pesto and salt...literally covered in it. Cheese bite crusts burnt to a crisp with no cheese in it. I was going to phone and complain but to be honest it was a bit beyond that. Ridiculously expensive, the chip shops in Wishaw do a far better pizza than this rubbish shop.
Selina Bradshaw
Order took forever to be delivered. Then delivered the wrong order. Telephoned the shop but on one was answering. I then had to drive 3 miles to the shop for an exchange. Received an apology and a new pizza, but no refund or credit note
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