Papa Gino's

Gross got a super veggie pizza. Comes with broccoli. Tomato Peppers mushrooms, olives & onions. I specifically told them no onions. It was covered in onions, didn't have broccoli. Tomatoes where transparent & almost yellow, center was soggy, hardly any sauce & wasn't cut thru. I've gone to Papa Gino's for years not the one in Worcester and never again the one in Worcester

I ordered 2 pizzas at 8:10 pm They were ready at 8:30 I was told that I couldn't eat in the dinning room. I told them to keep the Pizza and refund my money. This location is open until 9:00 pm. I went to BK next door when I left BK at 9:30 pm the staff was still in Papa Gino's. I have been patronizing this location for 30+ years. Un freaking believable !!!!! Won't be eating here again.

I had to work a 12 hour day and did not have a lunch break. All I could think of all day was getting a grilled chicken pizza because Papa Gino's pizza is the best! I ordered this pizza on my way home from work, timed it perfectly (30 min) got there, pizza was ready, paid and left. Realized in the parking lot that it smelled different, opened the box and it was a BBQ Chicken Pizza. Went back in, they made me another pizza while I waited (20 min). In customer service I would have offered me breadsticks while I waited or said my pizza was free or something. This was the worst experience I have had here not sure I will go back

Very disappointed. Went to the west Boylston street location in Worcester, Hadn't had a Pizza from There in a while. It was very greasy with very little green peppers and very little sausage. Not worth $25.00 at all.. And the dining area is still closed cause of covid. HELLO! there is no covid! Many restaurants are open. Not sure if I will return.