Really excellent staff, stock and atmosphere. A chain bookshop with the feel of an independent. Excellent displays, layout and stock. Bookshop staff are dedicated and knowledgable, and there are a lot of very long-standing staff members there, which says a lot about the manager and - I assume - the
I just want to say thank you to the staff who are absolutely amazing. The cafe staff are lovely and some even recommended some books to me so thank you! And the shop staff are equally brilliant. Stephen (I think) managed to help me find the perfect horror book to match my very specific tastes the ot
Came in to grab a book for my nephews and a present for my partner. The present for my partner was in stock as a set but not individually so James offered without prompting to break apart the set so I could get the book my partner wanted which was exceptionally kind of him. Lottie on the till put it
Always a decent bookshop. I never fail to find a book or two to buy here..friendly staff too.
Brilliant shop for all your book needs. Staff are excellent and knowledgeable.
Thriving branch. Really busy. Only just squeaked into a seat in the cafe. Friendly place with a panoramic outlook into the centre.
Beautifully organised bookshop, every category has its own space, exactly how it should be. The ambience is very relaxing, warm and quiet. Children's section is full of toys and fun things to entertain the little ones when adults want to have some "ALONE TIME". Adorable cafe available on the first f
Great bookshop. In pedestrian area of York. Has coffee and cake shop upstairs where toilets are also. Has lift to upper floor
I went here for a book singing and talk evening. Whilst the provided chairs were super uncomfortable, just wooden chairs, not great to sit on for an hour the whole vibe and evening was great, the place was clean and welcoming. Would've been nice to be able to grab a coffee for the event too from the
Beautiful cafe in this store. Lovely staff and delicious coffee - always happy staff - perfect place to sit and chill.
Waterstones Books..
I have much praise for this company who helped me to get a book for my ill relative which was only available in Bradford.
York store after speaking to their manager was so helpful and kind she had a transfer done from Bradford to York of the book I was so desperate to get. With n
Review based on the cafe.
Friendly staff, and a small selection of cakes and toasties.
However the the cake and toasties I had was very nice and far exceeded my expectations.
Great bookshop, they run a click and collect system if you're after a particular title. There is also a nice little café too.. 👍
Staff is very friendly and helpful. The variety of the books is amazing. If you order a book, you can get the day after.
Gorgeous book shop - really well stocked and easy to find things. Staff were lovely too! Cafe was really cool.too!
I love Waterstones, but I do wish there were more staff present to help with queries.
The coffee shop is an added bonus, although I find the Staff very slow.
This shop never fails to make me want to drink on every word in my favourite books
Great bookshop with friendly staff, always willing to help. Books and games spread over several floors with a lift for those that need it. Includes a cafe space as well.
This is a “proper” bookshop with something for everyone - you can even have a coffee and cake as there’s a good sized cafe on the first floor.
When I visited today (Sunday after lunch) the entire shop was buzzing with people of all ages.
There are lots of display areas around the shop and there’s al
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