Subway

Typically have a good experience at this subway NOT this evening however. It is May 4, 8 pm 2022 and the two young men working had a rude attitude from the moment I entered this store. I entered the store with my service dog wearing a service vest with identification available. I was asked if this animal was a service dog and answered yes. Not the problem... however, when I proceeded to order a young dark haired male employee glared at me as if I were a liar. This was not the rude young man that proceeded to make my order, a large black forest ham submarine. I have worked in the restaurant industry for 20 plus years and have also owned restaurants. As such I can visually measure ingredients in ounces. The young man preparing my sandwich used approximately 3 ounces of ham for a large. It was transparent and didn't even cover the sandwich to within 2 inches of the end of the roll. I told the young man this was not acceptable and he proceeded to reply in a flippant manner that he would have to charge extra for anything more than a wish sandwich. At this point I canceled the order. I come to this location often and have never had this poor experience before. I'll give it another chance should I see that these two young men are not behind the counter.

When I came in the workers came up to assist me quickly. Of course it’s subway you can’t expect a gourmet sub but the way the sandwich was made it wasn’t messy and made just the way I wanted it. Not too much sauce or the veggies falling out. The girls tried to make every sub to each customers liking. I watched how they made every one weapon before and after me.

At this time, I cannot recommend this restaurant. This place feels like it's taking money from customers and not giving customers what they pay for. We ordered two subs from the online app and received two sandwiches, one without any meat or avocado, while the second came without premium add-ons that were paid for. Most of what we paid for was missing. Attempted to call three times to request a refund and no one answered. If you order through the app from this restaurant, I HIGHLY recommend checking the sandwiches before leaving. Order #D7A3FB92-CB

Never have had a bad experience here. Stopped in tonight, about 7:50. They close at 8. I work retail myself. I hate when people come in last minute or almost last minute. I was prepared to hear that they didn't have this or that. Instead I was greated by a very bubbly young lady who was more than happy to take my order. She was very curtious, polite and on point making my subs. Got a foot long meatball and a grilled chicken on flatbread, foot long. Meatball was outstanding and full of meatballs and just the right amount of sauce. Grilled chicken she put a good amount of the toppings my son wanted, perfect amount of ranch. Three young ladys working, all just top flight service, attitude and friendly. Love stopping in here and will continue to do so.