Lonsdale Hotel Bistro

This is our 2cd visit in 2 weeks and both times we have had great food and excellent service. In particular the Chefs Vegetarian dish was fantastic even my non veg husband is going to order it next time. You will not go home hungry. Big shout out to the staff for their excellent and knowledgable service. Thanks Janet B

Have lived local in the area for years & tried this hotel for the first time last night. Meal was fine once we got it. Went with friends & we were a table of 4 & all ordered meals at same time. Our friends meals arrived but not ours. 20 minutes later we asked where our meals were & on checking were told will be another 3 minutes. Our friends had actually well finished eating before our meals arrived. Not even an apology from the staff, nor any effort to make amends given they clearly forgot our order. Was pretty expensive too compared with other pub meals available in the area. Needless to say, this is our first & last visit to this pub

The staff are great but the meal I had was truly disappointing. Salt and pepper calamari... no salt nor pepper around be tasted on the calamari at all but the aoli that came with the dish was super salty and not only I thought this. Batter on the calamari was extremely oily and I took the majority of the meal home to my dog.

Watch your bank accounts if you order delivery or take away, we complained about a once off meal being bad (thought it was strange) got abused then my bank was debited 2x more times 2 hours after I authorised them too. Out of pocket $180 for over 5 days. Manager says it was a “mistake” unfortunately don’t see how finding card details 2 hours later and entering them into the machine twice is a mistake. Manager also said, they write down card details when they take them on the phone and keep them for a day or two. How uneasy does that make you feel? Outweighs all the good meals we’ve had, you have lost a few very loyal customers.