Great staff in food hall. Claire is always very helpful and pleasant.
Always quality stuff. Pristine shop.pleasant staff. Expensive.
Great shop. Marvelous staff. Brilliant Cafe staff. Once a dept manager refused to change trousers (never been worn) but I parcelled them up. enclosed the receipt and send them to M & S HQ. A month later a letter arrived stating they agreed that the sizes on the label were completely wrong, they agreed that the trousers had never been worn. They refunded the amount paid and enclosed a Voucher. That's the way to treat a customer.😀
Based on 2 floors with a lift and escalators. This store has a great selection of childrens, womens and mens clothes. A food hall and toiletries on the groundfloor. Kitchen accessories plus a restaurant on the 2nd floor. It's probably the most popular shop in the Fairhill shopping centre.
Bright, clean and good for a quick shop. Sales are great at the moment too!
My mother lost her balance and had a fall yesterday in M&S and fractured her hip. I cannot speak highly enough of the staff there, especially Ben (first aider), Lyndsey (manageress) and Karen. They were fantastic with my mum and myself. We had a long wait for an ambulance, they stayed with us the whole time and nothing was too much trouble. They made my mum as comfortable as possible and kept in regular contact with the ambulance service. Thank you all!
Great place to shop! Staff so very helpful & friendly in particular Lucy who went to a great deal of trouble to find my size & colour! Thankyou so much Lucy! Marks & Spencer do have a excellent range of products & the variety & quality of their products are superb! I enjoy shopping at Marks & Spencer's especially when one can have a lovely coffee at the end of it!
Good selection of clothes for all genders and ages, their sales are absolutely amazing and I've picked up dresses and shoes for one pound in the sale. The food shop is well presented here, disabled access and plenty of parking very close by.
Went for a bra fitting on Thursday and was well looked after and put at ease. The lady took her time so as not to rush me and explained my personal back and cup sizes when it came to different bras - afterwards accompanying me to advise on what best suited my needs. Very pleased with the level of care provided and haven't known the comfort of a proper fit before purchasing my M&S bras. Only wish I remembered the staff member's name to give credit where it's due. Thank you nonetheless! I'll definitely be back
Recently it has suited us to have snack tea here every Wednesday evening. The soup and rolls is lovely and the staff friendly and very obliging. It doesn't detract from our pleasure that the Fairhill management give free tea or coffee that evening.
This store in Ballymena is a bit of a hit and miss stockwise in food Hall. Cannot always be sure you will get what you want. Food is of a high standard. Clothes floor not so good for the larger lady. Used to do a range of larger sizes and longer lengths but no longer do it. My last purchase was underwear which was reasonably priced and of good quality.
Absolutely lovely staff. I don't know how M& S Ballymena recruit but they are just getting it really right for their customers particularly in the current pandemic. Their sales can be awesome!!!
I was served today at the express checkout by a young girl called Lucy, she was so pleasant with a great smile, very helpful and great at packing the food bag, no squashed bread 😁 keep up the good work Lucy , you're an asset to M&S.
Went in-store Friday lunch time wish I had got the ladies on changing rooms names they where so helpful nothing was too much trouble. Thank you again ladies for your help.
Very good shop . Staff are very helpful and friendly. Great selection of products. Well my wife was happy . Have to keep the other half sweet .
An error has occurred! Please try again in a few minutes