Chipotle Mexican Grill

I second with the other reviews, they cater to the online ordering vs customers standing right in front of you. I went in on a Friday night at 5pm and they said they only had enough chips for online orders because they prepaid. It was prime dinner time. That is unacceptable and they should be plenty stocked during dinner on a weekend. They also had no vinaigrette because "We only make it in the morning". So heads up anyone who wants a salad won't get dressing. I let it go though and tried again at lunch time on Sunday, right around when they opened thinking they'd be fully prepared. This time the were turning away guests because they didn't have enough staff and the morning workers never showed up. They said you have to place an online order to get served and the line was closed??? They didn't put a sign up to notify customers so every single person coming in who didn't have an online order were turned away or yelled at from the kitchen. The employees sounded very stressed, and I have to ask where is the management team in all of this? Such a poorly managed Chipotle! Oh, and the bathroom (right at opening time for lunch - where it should be freshly cleaned) was absolutely disgusting. Nothing was cleaned the night before or morning of clearly. Zero toilet paper. Zero soap. Paper towels everywhere on the floor. The management and owner of this particular Chipotle should be embarrassed at how the run this establishment. Shame on you.

The burrito we got was HALF the size as it normally is. A burrito that fits in my hand from top to bottom is not worth 11 dollars. We complained and they changed nothing. The bowl was also half empty and I asked for lettuce and got next to none. Was also told you can only buy chips online and not in store with your food anymore? Will NOT be coming back to this location.

Ordered Chipotle for takeout. Tipped and everything. Got this really sad looking bowl that only had rice and lettuce when we had ordered fajita veggies and extra tomato salsa. Drove 30 minutes home and saw the bowl. Called over and over but nobody was answering. Waste of my time. Waste of my money. Kinda disappointed.

This is the worst chipotle I've ever attempted to go to. I haven't actually been able to get any food here after 3 tries, they are either out of practically every menu item, or they are closed. In my latest attempt to get a burrito, I was told to, "get out, we're closed" while 5 people stood in line ordering food.. The manager said, "no they were all mistakes, you need to go." I will gladly never go back.

Chipotle needs to do themselves a favor and just close this location. I understand staff shortages but something needs to be done to make this place less of a shitshow. they're randomly closed for entire days, or closing early. they often resort to mobile orders only, and you wait over an hour to pick up your order and your burrito has nothing on it because they're out of everything. it's basically a scam at this point given how difficult it is to get a refund through the app.

Place has been out of rice and beans for two days now. Closed on random days. This place needs to fully close already. Replace it with a better restaurant. Or maybe get new management who can handle problems. Seeing how busy this place is at times you would think they could order more products to handle demand. But they seem to just cruise on mediocrity, might as well if people keep showing up right?