Kfc

Horrible experience, let’s start with the drive thru. I waited over an hour for 10 cars in front of me. It was only 9:45pm.. Next was the person in front of me who was throwing all of their car trash out his window. When I got to the window, there is a minimum of 5 staff working, but not one adult in there. They’re all teenagers with no guidance. The food I ordered was already cold when I received it.. Im extremely confused on why the food was cold when I waited over an hour in a 200 foot drive thru. Not only was the time horrible and the food was cold, the chicken sandwiches are awful! The chicken sandwiches as you can see in the photos are made wrong. A spicy chicken sandwich with no modifications were made to the sandwich. No pickles on either, one chicken sandwich was refrigerator cold with 2 chicken nuggets and so much sauce! The chicken sandwich that is mostly right has almost no sauce. I ordered 3 additional chicken breasts and each one is not only over cooked and dry, but they were cold too. For over an hour of waiting, I EXPECT it to be cooked to order. Ridiculous theft of $40.

Last night, 2-5-22, I ate supper at this KFC. Having worked for KFC in 1979, I know the company rules. My biscuit came without butter. I went back to the window and requested a pad of butter. "We don't have butter, can't get butter and haven't had it for a week." I assured the excellent employee, Kimberly, that I would do all that I could to get her butter, this week. Don't sell biscuits if you don't have butter. I used hot sauce. It was free. Gravy is not. There is a grocery store within sight and easy walking distance. Get butter!

Very busy place took a while to place a order after I was the last person in line I looked up and no cashier. I know it was busy but the trash was horrifying and grotesque. It will definitely make you wonder what the kitchen is like. I will cross my fingers and take a bite and hope I stay well. I ordered KFC and taco bell. Taco bell food was not consistent like the others. Corporate needs to send in reinforcement. I do give them credit for trying it is not an easy job. Could be rated a 1 🌟 but I'm understanding.

I think this is the last time I'm going to get KFC in a while. I'm patient enough to wait for my food so while it took 20 minutes to get my order, the amount of things I saw while waiting inside was astonishing, in a bad way. The drive thru lines are always long whenever I come and they lock the main entrance of the doors used for quick pickups (you have to use the side door). Floors were wet and slippery with no wet floor signage, which is hazardous. They started cleaning near and around the food area. Employees were handling food and chicken with no gloves; only a couple of employees wore gloves. It took forever to put a simple order together even though there was plenty of food cooked up. Online says the meal will be ready in five minutes, but the order wasn't at all ready even when I there ten minutes past. As someone who used to work in food service at $7.50/hour where the restaurant had some decency in cleanliness and service, the service here was disjointed and terribly unorganized.

The last few times we've been here the food is awful and the service is not good. Today my classic sandwich was hard, not crispy and had mayo when asked for it not to. There were no medium drink covers, at least 1/2 of the fries were dark brown and hard and apparently they no longer have salt (just pepper) according to one employee. It used to be a treat to get extra crispy chicken here but now it seems to just be extra hard chicken. Time to go back to the beginning KFC.

Powdery potatoes.... burnt Mac n cheese almost ran over after going to the bathroom by a cook. Sorry excuse for employee especially the one who I took the picture of. Oh and the "crispy chicken we ordered was soggy. I have never argued with someone for being so disrespectful and then started mocking me when I went out the door. I'll never come here again