Nice and smiling staff, the smell of good coffee greets you at the door. Clean and nice. I will go back there.
P
Peter Fox
Google
2 years ago
5.0
I have been using this restaurant virtually every day since it opened and I have always found the staff to be pleasant and serve as soon as they could. I would, and always do recommend this store to everyone.
S
sam morrow
Google
3 years ago
4.0
Nice coffee shop, decent coffee, good range of food - both savoury and sweet. Great place to hide out and chill while the other half is shopping.
C
Csilla Brád
Google
3 years ago
5.0
The staff extremely helpful. Richard and Johanna are very hardworking and polite.The coffee is really tasty and delicious. I would recommend this place to anyone who loves coffee and tea. Thanks for the experience.
F
Frances Carson
Google
4 years ago
5.0
Friendly staff made this visit pleasant. Lovely chocolate cake and a pot of Earl Grey. Time to sit and catch up with emails. Nice and peaceful in the Costa upstairs.
S
steve soans
Google
4 years ago
5.0
This is my favourite coffee shop, all the staff r friendly.. always help everyone.. the ladies always have a little chat and the whole experience very nice.... can be a little slow some times but only because it gets very busy...would recommend it to everyone
J
Jonathan J Ratcliff
Google
5 years ago
5.0
This is my favourite Costa anywhere. Great location on the upper floor of Festival Place, Basingstoke. Has a soft comfy sofa in the window to watch the world go by, the coffee is always fresh, tasty and hot, but most of all I love the staff and the manager. They are all super sweet, super smiley, and super efficient. Thank you for making my day a better one. ❤⭐⭐⭐
D
Dave Stephenson
Google
8 years ago
5.0
At the end of the day this is a Costa - if you want coffee and a slightly over-priced bite to eat then you've come to the right place; you know what you're going to get.
What is special about THIS Costa, however, is the customer care that I witnessed; I was so impressed with how the staff attended to the elderly gentleman in the queue in front of me. They took time to listen to him, they gently double-checked that they had the correct order (the customer was softly spoken), and then they took the trouble to carefully guide him by the arm to a seat, where they delivered his drink.
Some might say "Well, so they should!", but the fact is many places wouldn't, These guys did and I think they deserve the recognition for it. Bravo Costa!