I wanted to treat my girls (9 and 6 years old) to a Toby Carvery after they watched a You Tube video of Americans trying it and rather liked the idea 💡😎 I hadn't had one for years! The restaurant was lovely. Felt really comfortable and cosy and was very clean. We really enjoyed our food and had fun trying the offerings to be had in whatever combination we wanted! 9 year old assured me mash potatoes and Mac cheese together is delicious! I enjoyed the variety and it was fantastic value. For a buffet style restaurant it's brilliant and how could anyone begrudge the sheer choice and quantity of food. Our waitress Sam was amazing and made our experience feel special. I personally haven't experienced customer service like she showed us in years in this country. She is exceptional at her job. She was so friendly and attentive and wonderful with the kids. We can't wait to come back. Thank you so much 🙏Highly recommend
Mega long queue for the carvery but was worth the wait. Good food, value for money. Staff were very polite and accommodating. The restaurant was clean. Don't let the queue put you off.
It was a surprise for my birthday and we had a nearly 3 year old with us. Nothing was a problem from start to finish. I didn't know about the kids plate but even before my niece asked the chef said do you need a childs plate. Food was generous and enjoyable would recommend
Great visit today. The food was excellent, the new decor is lovely and the service was 100%! Sam our waitress was lovely, friendly and very professional. My 7 year old loved having a chat with her and nothing was too much trouble! We will be coming back again and hoping to get Sam.
(It might be helpful if the QR was clearer as I struggled)
On average, we go into this Toby at least once a month.
We like the refurbishment that's taken place to the restaurant..
There are some new bits on the menu.
If you haven't been since it reopen I'd say pop along
Love it here, just absolutely love it! Excellent job with the refurb, clean, great colour and decor, very homely feeling. Food is great as always! Jacob was a legend, looking after us.
We are not from the area but if we are nearby anytime soon, we will definitely visit again! Thanks guys!
Maread was our waitress. All I can say is wow. She made us feel so welcome and attended to all our needs. My nan is disabled and even got her a drink while we queued for the carvery. Food was yummy and filled a hole 😋 Been to the Toby multiple times and this was probably our best, there has been a refurbishment and it makes the place feel so much more spacious and welcoming. Thank you 😊
4 stars as there is always room for improvement… Jacob was a lovely host! Fantastic customer service and nothing was to much trouble.. my only critique is it’s very busy and the queue for carvery and leaving the premises is a bit of a tight squeeze… if you had a push chair or wheelchair it would be very difficult to get past.
Excellent experience today, food was amazing . Our waitress Claire was absolutely amazing! We had a surprise birthday meal and she was great with helping us and ensured we had everything we needed. She was always smiling and so happy . Thank you Claire
We had the email stating that children go for £1 during the half term however once we had eaten our meals which was only warm and not hot.. We asked to pay, one of my children, my daughter who is 11 years old was charged full adult price and my son being only 9 year's old was charged £6.49 we disputed the price showing my email stating that children can eat for £1 and they only reduced the bill by £5.50, meaning that my 11 year old daughter was still charged full adult price.. We found this email very deceiving and misleading, and were still charged £47.51..when both my 2 children should've only been charged £1...
Very disappointed ☹️
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