Gbk Resorts World Birmingham

Gemma Allen

Visited at 3pm on a Friday. Was quite busy but a table was found for us quickly. Ordered via our phones (which the Server recommended) and our drinks and food arrived quickly. Food was tasty, hot, great portion sizes and worth the money. The Mon-Fri before 5pm offer on drinks is excellent value. Staff were friendly. We would visit again 🙂

Kat Duthoit

A mixed review really but we left with such a good impression. Their customer service is amazing! We had an allergy in our group and the staff were fantastic about making sure our needs were accounted for. However, our food took forever and was barely warm when it arrived. We asked why it had taken so long and got an offer to re-do the meal. We were starving so ate it as was. At the end of the meal we were approached by staff with an offer to refund the all of our burgers. Highly recommended just for the customer service alone.

Julian Purchase

Chose to eat here right at the last minute and the staff were happy to get me seated without a reservation. Nice relaxed atmosphere in the restaurant and the food was really good. Burgers were excellent, really decent quality and served quickly. If anything could be better it would be the choice of beer on tap. Beer goes well with burgers and this is an opportunity to serve some decent craft beer. The staff were really friendly and overall I enjoyed my visit.