Lovely big cup of coffee was empty when we went in there, soon filled up, thou
Service was great friendly staff and quick to do the drinks
Visited the fort today and had a terrible time. But the trip was saved by a lovely member of staff here. He was a tall guy with his hair tied back. He was very pleasant, helpful and chatty to the customers.
Got served in the morning on Sunday 10:15 am no queues , nice and clean store counter/ behind the counter. Over all much positive experience than before. Staff were polite when serving.
Manager friendly and full of life, it was very busy and she didn't let that phase her
Lovely chatty staff, lovely atmosphere and nice and clean.
First time visiting here. We were given a lovely warm welcome even though it was very busy that day. The guy who served us was happy and extremely helpful to our needs. Nothing was too much trouble. We will definitely be returning. Great first experience 👍🏽
Eve, was amazing and kind enough to change my drink even when I ordered the incorrect drink. Thank you so much for the brilliant customer experience and making me want to come here again.
Good coffee shop, great service cakes not as good lately
Visited today 8.8.23, the staff made it such a nice visit with their welcoming and kind words..thank you
Especially the young lady and gentlemen with a beard for checking for allegerys
Amazing service from the costa at Next always, never let me down regardless how busy you guys are. Thank you today for grounding my coffee beans. Keep up the hard work and big thank you to you all!
Pleasant atmosphere, friendly staff, great food and coffee.
Great little Costa. Only issue when I visited was that the toilets were out of commission so we had to walk right over to the far side of the retail park with 2 little kids in tow: not easy #crosslegged
Had a fantastic experience at Costa Coffee at The Fort Shopping Park. Had a lovely friendly atmosphere. The manageress went out of her way to help us set up the Costa app and claim our free drinks. Staff seemed happy and the manageress was so warm and welcoming. Thankyou
Always busy be prepared for a queue.
Today the dark haired young lady and the tall chap with the top knot were on top of a busy lunch session. Not always the case. Excellent service. Busy but still had time for the customers.
Purchased two drinks and toast on my last visit here and must say the staff are so happy and friendly to chat to. Will be visiting here again. My only fault is that there’s limited plugs and no WiFi for remote workers, so I had to hotspot from my phone.
It was so busy today but the 2 young men behind the counter were efficient and cheerful. They served quickly and tidied tables as soon as they could. I was so impressed with their attitude as they entertained the customers with cheerful singing and dancing!
Purchased two drinks today and must say the staff are so happy and caring. Made me giggle lots at the counter and just made my whole day.
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