Costa

The Fort Shopping Park 20 Fort Parkway, B24 9FP - Birmingham
€€ Cafe
★★★★★ ★★★★★
84/100
1006 recommendations

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84/100
Sluurpy Score
1,006 total reviews
Tripadvisor
4.0/5
30 reviews
Google
4.3/5
944 reviews
Foursquare
5.4/5
21 reviews
Facebook
4.2/5
10 reviews
Yell.com
3.0/5
1 reviews
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations Wheelchair accessible Accessible restroom 😊 Casual 🛋️ Cozy 👥 Good for groups

💬 What people say

Tables 46 Hot chocolate 38 Cakes 34 Latte 32 Clean 25 Quick service 16 Queue 13 Toilet 10

Contact Information

📞 Phone: +44 333 003 5883
📍 Address: The Fort Shopping Park 20 Fort Parkway, Birmingham

🕐 Opening Hours

Open now Closes at 06:00 PM
Monday1 09:00 AM - 06:00 PM
Tuesday2 09:00 AM - 06:00 PM
Wednesday3 09:00 AM - 06:00 PM
Thursday4 09:00 AM - 06:00 PM
Friday5 09:00 AM - 06:00 PM
Saturday6 11:00 AM - 04:00 PM
Sunday7 09:00 AM - 06:00 PM

Google Reviews (10)

H

Hannah Watkins

4 days ago
★★★★★ 5/5
Had a fantastic experience yesterday, debating on whether to try the new ice whipped latte , and Wayne and another lady (sorry I forgot your name!) were fantastic in giving us opinions and so patient while we faffed about choosing!’ Fantastic customer service!
Google
M

Mohammed Ali

a week ago
★★★★★ 5/5
Excellent service. Happiest and the best customer service ever received. Customers happy, everyone leaving with a smile due to the happy service. (SEAN taking the orders with his hair tied back an asset to Costa). He should be customer training Manager. My fav costa. Other costa at next...rubbish. take away only at 3.30pm, when they shut at 5pm.
Read more
Google
R

robert cross

2 weeks ago
★★★★★ 5/5
It is a perfect place to take a well earned rest whilst shopping. Great cheerful service, nothing is too much trouble for the staff. I would thoroughly recommend a visit here.
Google
D

David Somen

3 weeks ago
★★★★★ 5/5
Costa Costa upstairs at Next is just a joy to be at. Relaxing and with a good view through the windows. The young staff are pleasant and enhance the atmosphere. Costa Coffee of course is always good :-)
Google
L

linda keatley

a month ago
★★★★☆ 4/5
It was small inside and a bit dark. Service very good. Was clean inside. Have been in a few more times.
Google
E

Emma Wilkinson

2 months ago
★★★★★ 5/5
Went on Saturday for my birthday and ordered kit kat hot chocolate and the customer service from Sean was amazing
Google
H

Hollie Beth

3 months ago
★★★★★ 5/5
Friendly staff who serve customers efficiently with indoor and outdoor seating options.
Google
V

Valentin Popa

3 months ago
★★★★★ 5/5
Nice shop with good products
Google
L

L L (Sweetsap)

4 months ago
★★★★☆ 4/5
Always top quality service from staff. My favourite place if I need freshly ground coffee on the go or hot chocolate 💯 thanks.
Google
R

Richard Williams

4 months ago
★★★★★ 5/5
I travel a lot with work and regularly frequent Costa. First time I’ve been to The Fort. Julie was beyond friendly, helpful and just a delight. Very very good at her job and is an amazing asset to the business. Happy Christmas!!
Google

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