Verified Dish
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🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
🛋️
Cozy
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
Contact Information
📞
Phone:
+44 333 003 5883
🌐 Website:
http://www.thefort.co.uk/store-guide/
📍
Address:
The Fort Shopping Park 20 Fort Parkway, Birmingham
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews (10)
Had a fantastic experience yesterday, debating on whether to try the new ice whipped latte , and Wayne and another lady (sorry I forgot your name!) were fantastic in giving us opinions and so patient while we faffed about choosing!’ Fantastic customer service!
Google
Excellent service. Happiest and the best customer service ever received. Customers happy, everyone leaving with a smile due to the happy service. (SEAN taking the orders with his hair tied back an asset to Costa). He should be customer training Manager. My fav costa. Other costa at next...rubbish. take away only at 3.30pm, when they shut at 5pm.
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Google
It is a perfect place to take a well earned rest whilst shopping. Great cheerful service, nothing is too much trouble for the staff. I would thoroughly recommend a visit here.
Google
Costa Costa upstairs at Next is just a joy to be at. Relaxing and with a good view through the windows. The young staff are pleasant and enhance the atmosphere. Costa Coffee of course is always good :-)
Google
It was small inside and a bit dark. Service very good. Was clean inside. Have been in a few more times.
Google
Went on Saturday for my birthday and ordered kit kat hot chocolate and the customer service from Sean was amazing
Google
Friendly staff who serve customers efficiently with indoor and outdoor seating options.
Google
Nice shop with good products
Google
Always top quality service from staff. My favourite place if I need freshly ground coffee on the go or hot chocolate 💯 thanks.
Google
I travel a lot with work and regularly frequent Costa. First time I’ve been to The Fort. Julie was beyond friendly, helpful and just a delight. Very very good at her job and is an amazing asset to the business. Happy Christmas!!
Google
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