Gran Cafe

Gran Cafe, Birmingham Selfridges, Exchange Square, Lower Ground Floor, - Birmingham

Cafe
• Italian
• Café

78/100
Recommended by 2 people
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Ratings and reviews

78
/100
Based on 156 ratings and reviews
Updated

Ratings of Gran Cafe

TA

Trip
Last update on 08/11/2023
4,5
34 Reviews
Google
Google
Last update on 15/11/2023
3,3
62 Reviews

Reviews

4
Alison Luk
+4
Very good service the staff working on that day were friendly and they are very well dressed. I wanted to order a flat white but it wasn't on the menu for some reason. But nonetheless the barista made one for me! The coffees were reasonably priced especially inside a selfridges and was located in a quiet spot! The coffees were OK but a bit tiny 😅.
5
Kyle Leatherbarrow
+5
Update 2023: they had staff changes and it wasn’t great for a while, the standards really dropped, but the current staff are really good. The scones are still the best. The manager Davide always gives an incredible service. Coffee and cake is so good. Sabina have excellent service which I would go back for that alone. She is really good at job. The manager Christian is also excellent I would recommend to everyone.
4
Elena Wang
+4
The best Tiramisu I can find in this city it just tastes amazing. My friend loved it as well. The only concern about the food is its size - somehow it looks smaller than I had last time. As for customer service I really don't have much to say, because from my experience there's no such thing in this fancy cafe. Seems like all the staff are not really passionate about this lovely place and they juz wanna finish their work with least effort. I've never seen any staff here giving me a real smile tbh🤷‍♀️
5
Fi
+5
Friendly and swift service. Was quite busy when we arrived but was served and seated within a few minutes. Price for what I ordered (pistachio and cookie dough ice cream) is very reasonable - £3.80. Both of the flavours were delicious. Not overly strong and not too subtle (which can be the case for pistachio). Would recommend for a quick stop whilst shopping in Selfridges.
5
K G
+5
Great little cafe, reasonably priced as well and decorated much more nicely than the other coffee chains around town wouldn’t hesitate to come back here.
5
Revz Aguinaldo
+5
We ordered a hot chocolate, cappuccino and a sultana scone with strawberry jam and cream and it was lovely. Good service and nice atmosphere. I would difinitely come back when i visit Birmingham again.
5
The Curryholic
+5
We only only had coffee and cakes but they were rather nice. The service was very pleasant but a little haphazard, not that it was problem though. Cheaper than some similar places too.
5
KK kumar
+5
Rumours are that this place is going to close because of less demand, but they will make a mistake if they close. Everything is perfect there, I had my tea and cake while wife went shopping. We like the idea.
5
Akshita Rangnekar
+5
Lovely place and equally lovely staff. Had Cafe Latte and Tiramisu and the cake was so delicious. A must have when you visit this cafe. The staff Loredana Tudor is a lovely and welcoming person who gave very quick and good service.
5
Maddison Grace
+5
My waiter Giovanni was brilliant. Fast service, super friendly and has a good eye for detail.

Description

Timetable

Monday:
10:00 AM - 08:00 PM
Tuesday:
10:00 AM - 08:00 PM
Wednesday:
10:00 AM - 08:00 PM
Thursday:
10:00 AM - 09:00 PM
Friday:
10:00 AM - 09:00 PM
Saturday:
09:00 AM - 09:00 PM
Sunday:
09:00 AM - 09:00 PM

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Our aggregate rating, “Sluurpometro”, is 78 based on 156 parameters and reviews

If you need to contact by phone, call the number +44 161 838 0571

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