Tony
What a wonderful experience I have had here at the Premier Inn in Aston Birmingham. Was greeted with warm and friendly staff and was looked after throughout my stay. Accommodation was sublime with a lovely bathroom. Dinner and breakfast was very yummy with a good variety of dishes.
Would like to thank Tia for her kindness, work ethic and professionalism. Have observed her working the reception and restaurant, looking after the customers and being open, friendly and always smiling. If Tia is not a manager, she should be strongly considered for this role.
If I am booking a room anywhere in the future for work, in the UK, I will be happy to make the Premier Inn my first choice.
Dan M
Great central location and close to the city centre. Helpful staff but the reception is not always manned and it can take ages to get attended to. WiFi is very poor in the rooms unless you buy the ultimate upgrade, feels like its intentionally slowed down.
natashasadia
Amazing manager and assistant manager , Laura and Johnston amazing customer service, excellent menu. Kids loved the buffs breakfast, very friendly staff and accommodating, I would defo be coming back my second time coming. Highly recommended. Nice clean bathroom
And rooms have air conditioning.
Cook Phone3
Stayed here last week for 4 night's. Unfortunately working away. 😫 . On arriving at the hotel i was greeted with such a warm welcome from tia and becky it made my stay all the more pleasurable. All the staff were very good and friendly. Food was good on an evening and breakfast was fine in the morning. Had everything I needed and will definitely stay again.
Thanks all .Andy cook group
David Patrick
Great Premier Inn and good location. was £8 Uber into the centre but easy to get too and massive car park which was £6 for 24 hours. Cheaper than a lot of Premier Inn City Hotels.
Kevin Smith
The desk staff have been so amazing and helpful I couldn't asked for any more from them and for the kitchen chef wow he's some cook ordered the burger from the menu and I had to thank him because I've never had a juicy burger like that from any hotel or place I've been too 😋 my 4 days and been great see you all soon b7 a44
Matt Corden
Usual Premier Inn refinements, good location for Birmingham Centre. There is paid parking on site but this is a popular place so booking in advance is usually required. Has its own restaurant food is akin to fast food but the breakfast is good. Expect to pay a little more to stay here a demand is always high.
Sarah Bamber
Excellent location , 10 min taxi ride into city , quieter location out the way.
Staff were amazing epically the duty manager, all staff were freindy , Birmingham people are particularly warm and freindly.
They work extremely hard and make a great team.
Love premier as you can't go wrong, the beds are super comfy and had a great weekend, highly recommend.
Susan Morrison
This was my first experience of staying at a hotel as a wheelchair user and was wary of the struggles that I might have. I booked an accessible room which had wider doorways, loads of grab rails in the bathroom, lower bed, and buttons/pulls to alert someone if you need help.
On arrival, the ladies at reception immediately rearranged the other rooms so that my carer had a room on the ground floor too, without us even asking. Much appreciated!!!
Staff were all wonderful and super friendly, great food at the adjoining restaurant too
cheese man
Room was excellent. Food was amazing and the desk and serving staff were all very welcoming and helpful.
Would stay here again
Tanya B
Clean, cosy, lovely staff. Good parking. Great location for Birmingham city centre. Nice big room for a double, with good in-room facilities and amenities. Creaks from someone walking around in the room upstairs were frustrating and kept me awake for a while but didn’t spoil the stay. Next time will request 2nd floor room.
Louis Vass
I come and stay here for Aston Villa games (I am a Villa fan) when they are playing at home on anyway night because I can’t get back home on the night.
It’s very convenient for Villa home games, as the hotel is very close to Villa Park Stadium. It’s easy walking distance which is about 25 minute walk to the Stadium. If your a football fan and looking for somewhere to stay the night, I’d recommend you stay here.
The hotel itself is very standard, the rooms are good, the food is probably the best and depending what month you go, it is reasonably priced.
The restaurant for dinner was probably the least best due to the lack of staff on as there was 2 members of staff on duty and I was waiting for my Mixed Grill for about 40 minutes. There is no issue with breakfast, as it is a self service.
Stephanie Matthews
Amazing staff bump up the mark at this otherwise mid Premier Inn. Humble team who were notably awesome on all levels!
A Rajesh
It's a Premier Inn and the rooms are pretty much standard! Nice clean room and bathroom. Shower is weak and water conserving but does the job. Mattress was firm which I like but may not be for others. There are charging USB slots on either side of the headboard, a useful feature. It is fairly central in location. There's a car park of decent size and I didn't find it difficult to find a spot in 2 days - £6 for 24hrs. The rooms have individual AC units, should be a godsend during summer.
Jamiewaldie1992
Good quality chain hotel. Comfy, clean and pleasant. Didn't use the restaurant so can't really comment on that. The room had everything that we needed and was clean.
Only issues for me personally are that the lift is a bit slow (not really a big issue but a bit annoying after a long day) and I think this is the first time I've ever had to pay for parking for a Premier Inn. This might be due to the proximity of the city centre but seems to be security based and my car was still there in the morning so I can't really complain.
Lyndsey
Recently stayed before an exam and I was a little unsure of what to expect as previously I had always stayed in the Aloft Marriot hotel.. I was so impressed! The friendliness and efficiency of the staff was second to none. The lady who arrived us in and later served in the restaurant is a great asset to the hotel.
The room was amazingly clean and spacious, I regret not staying here for my previous study trips!
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