I recently had the pleasure of staying at this hotel and dining at its welcoming home-like restaurant. From the moment we arrived, Fern greeted us with warmth and ensured a seamless check-in process. Pat's impeccable service at the restaurant made every meal a culinary delight, while Terry-Ann's attention to detail ensured my stay was nothing short of perfection. The accommodations were fantastic, the cuisine divine, and the staff's hospitality unparalleled. I cannot recommend this establishment highly enough. 5 stars from us!
Stayed here for 3 nights nice hotel rooms are clean and relatively quiet. All the staff are really friendly and helpful and the food is very good. £6 per night to park but you are in the city.
I've been staying in premier inns for years and I like to give a review when they get something right. There are quite a few negative reviews on here, but people need to remind themselves they are in a budget hotel, so you won't get the same service as you would in a top class hotel. The room we were given was very clean and the temperature was perfect. Beds and bedding were great which is standard at premier inns. There was nothing not to like here. We had breakfast and the staff couldn't do enough for you. I would definitely stay at this hotel again and I would recommend it to others.
Staff were very good. Thanks to the staff member who came out to help me with the overly-complicated car park exit requirements. Food was excellent, staff were very busy but firing on all cylinders which made for a seamless experience.
Adam Wood (AW Fitness)
+5
Ideally situated for what I needed. Good value for money. Rooms great. Friendly staff.
Malibu, the bartender served everyone with 10 out of 10 service . He is a credit to the hotel and he deserves a pay rise as he dealt wit a pro manner as we've seen from the manager that night! Good job m8!
Regards a guy from uk!
Ps....
Rhiad is the best as well . He turned out that night and he was so comprehensive with his job that he had an manner of sorting there happy with his service at the end.
Malibu the night staff that has served us has turned the whole experience around from negative to positive. Definitely deserves a raise. It goes to show what a person with the right attitude can accomplish for your guest.
Easy to find and was a nice stay. With a double room it was large and lots of space. the food was fantastic, delivered hot
I frequently stay in Birmingham. This did a job, staff are really friendly. This hotel is about 20 minutes walk from bullring and new street. Ideal though if you need to be in and around the university. Rooms are good and you can't go wrong with the beds.
We got a great last minute deal
The staff went above and beyond our expectations the management team Tia was absolutely amazing and made sure we had everything that we needed.
The bed was so comfy the shower is very powerful the room was clean what more could u want
What a wonderful experience I have had here at the Premier Inn in Aston Birmingham. Was greeted with warm and friendly staff and was looked after throughout my stay. Accommodation was sublime with a lovely bathroom. Dinner and breakfast was very yummy with a good variety of dishes.
Would like to thank Tia for her kindness, work ethic and professionalism. Have observed her working the reception and restaurant, looking after the customers and being open, friendly and always smiling. If Tia is not a manager, she should be strongly considered for this role.
If I am booking a room anywhere in the future for work, in the UK, I will be happy to make the Premier Inn my first choice.
Really friendly staff and clean hotel. Parking £6 per night but with CCTV. A bit far from town but perfect for the workforce.
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