Pizza Hut

Amazing experience in Pizza Hut Birmingham Bullring. Louise the manager was amazing, attentive, great attitude and overall so welcoming. She was incredible kind to my nephew who suffers with special needs which means so much. The food was great value for money with the buffet menu. Really clean environment also and the chef was very nice with one of my family who had a gluten allergy. Nadine was also so lovely. Great staff. Would definitely recommend and return

We arrived at this Pizza Hut after the other one in the Birmingham city centre was closed, and we are so glad we did. We were served by Tracey C and we have never had a kinder, more helpful server before. She is an absolute credit to this restaurant. I would even go to say that she made mine and my Mum's experience here so nice that we would return just because of her. Me and my Mum used the Meerkat Rewards discount here so had a pizza each for £15.99 which was a bargain! The pizza was really hot and we were able to swap some of our toppings which was amazing. The pizzas were very filling, we also had a sale bowl each as well which was nice and fresh and nice to eat before the pizza arriving and alongside it. The restaurant was clean and had a nice view of the Bullring outside the window as well, it wasn't overly noisy like other places within the Bullring so we really liked it here. We also got asked by two other employees if we were Ok and we're enjoying the meal which meant if we had any problems we could always shout up and someone would see to it. Very impressed and so glad we visited here.

Went for food late lunchtime on a Thursday so it was really quiet. I am a coeliac and the staff were very helpful with this. I’ve only known about my allergy for a couple of weeks and so far been disappointed with some of the food I have tried, especially Zizis pizza, so I didn’t have much hope, but my partner wanted to have the pizza buffet so we went for it. I ordered a gluten free pizza for myself and was shocked at how nice it was! Genuinely couldn’t tell the difference from the normal pizzas! I base reviews a lot around how my 7 month old son is treated by staff. I don’t trust people who ignore babies like they’re not there. The staff here said hello to him and smiled which means a lot to a lot of parents. He had some of the salad from the salad bar but mostly his own snacks out of his bag and this was not an issue with the staff. They even filled his bottle with boiling water so we could mix some milk up for him and it was not an issue at all. I’ve seen staff huffing about this before. 10/10 customer service!

We had a great meal at Pizza Hut, amazing service from the manager and one of the waitresses, they were both super friendly! Food was tasty too, although the prices are slightly high for what you get so it’s definitely a treat once in a while. We went late at night and it was quiet but with a good atmosphere! Overall a great experience!