This particular outlet of Pizza Hut is located on the ground floor of Bullring, opposite to Nando's. it is very bussy on Weekends but neutral during weekends. I tried out their buffet for £6.99 which included salads, pasta, drinks, pizzas & garlic bread sticks. Everything was very Great except pasta.
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We arrived at this Pizza Hut after the other one in the Birmingham city centre was closed, and we are so glad we did.
We were served by Tracey C and we have never had a kinder, more helpful server before. She is an absolute credit to this restaurant.
I would even go to say that she made mine and my Mum's experience here so nice that we would return just because of her.
Me and my Mum used the Meerkat Rewards discount here so had a pizza each for £15.99 which was a bargain!
The pizza was really hot and we were able to swap some of our toppings which was amazing.
The pizzas were very filling, we also had a sale bowl each as well which was nice and fresh and nice to eat before the pizza arriving and alongside it.
The restaurant was clean and had a nice view of the Bullring outside the window as well, it wasn't overly noisy like other places within the Bullring so we really liked it here.
We also got asked by two other employees if we were Ok and we're enjoying the meal which meant if we had any problems we could always shout up and someone would see to it.
Very impressed and so glad we visited here.
Amazing experience in Pizza Hut Birmingham Bullring. Louise the manager was amazing, attentive, great attitude and overall so welcoming. She was incredible kind to my nephew who suffers with special needs which means so much. The food was great value for money with the buffet menu. Really clean environment also and the chef was very nice with one of my family who had a gluten allergy. Nadine was also so lovely. Great staff. Would definitely recommend and return
We had a great meal at Pizza Hut, amazing service from the manager and one of the waitresses, they were both super friendly! Food was tasty too, although the prices are slightly high for what you get so it’s definitely a treat once in a while. We went late at night and it was quiet but with a good atmosphere! Overall a great experience!
Went for dessert after a long day out with the kids, ordered 2 cookie doughs, which did not arrive, asked after half an hour and was told the kitchen did not put it through? Eventhough I placed the order and paid online. Person serving was very sweet though and offered 2 free desserts to take out. Service is slow, but I really did enjoy my cookie dough as always, when it finally arrived👌🏽😍
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I really enjoyed my visit to Pizza Hut in Birmingham Bullring. It’s honestly probably been about 13 years since I last ate at a Pizza Hut restaurant, there doesn’t seem to be as many around as there used to be.
We opted to avoid the buffet and ordered from the main menu instead. I can’t deny the cheesy bites pepperoni pizza was absolutely amazing, completely different to what you’d get from the takeaway Pizza Huts. Surprised to say it was of the better pizzas I’ve ever had. The salad bar was okay, not as good as the one at the harvester, but still a nice touch.
The calm vibe and comfortable seating also made for a pleasant dining experience. The hostess and servers were pleasant, and I see they’ve moved all service to their webapp, which I’m assuming is a move to reduce operational costs.
With that in mind, I must admit that the prices are astronomical for what you get. They seem to be operating a model where they almost expect you to have vouchers etc to bring the otherwise astronomical price down to something more reasonable. A sharer pizza (ie for 2 people) was £31.99! I have a blue light card (25% off food) and Pizza Hut gift cards are also currently on sale on Amazon at 20% off, which brought our total meal price (+2 drinks) down to £25.26, which I see as reasonable, but I feel bad for any tourists or people otherwise none-the-wise who are paying the full advertised price.
Nevertheless, if you're in the mood for some delicious pizza and don't mind the cost, and/or have vouchers/discounts on hand, it's definitely worth a visit.
Very quiet, but we did go at night and sometimes it’s better than busy!
Really nice sever, have to order food off your phone though. It was clean and salad bar well stocked.
Saved loads of money with 241 tastecard .
The place can get very busy over the weekends, food is good and the prices are great too. Plenty of vegetarian options. Always a fan of the unlimited ice cream.
This pizza hut was great, food was really nice, but most importantly the staff were lovely. So friendly and helpful. Had a really good experience coming here with my friend this eve.
Food is cooked fresh, buffet is delicious. Special shout of the host Louise for making us feel welcome and checking on us, as a waitress myself she really is a gem to the place. The staff are lovely and kind
Lovely place to go, a lady called Lisa who served us, was brilliant. The way she runs around getting everything done, great with children. Tell she loves the job she does.
The hosting experience was perfect, I will definitely be back just for this. Food was lovely, and highly surprised with the desserts, as per my previous experiences my bar was quite low in expectations.
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Went for food late lunchtime on a Thursday so it was really quiet. I am a coeliac and the staff were very helpful with this. I’ve only known about my allergy for a couple of weeks and so far been disappointed with some of the food I have tried, especially Zizis pizza, so I didn’t have much hope, but my partner wanted to have the pizza buffet so we went for it. I ordered a gluten free pizza for myself and was shocked at how nice it was! Genuinely couldn’t tell the difference from the normal pizzas!
I base reviews a lot around how my 7 month old son is treated by staff. I don’t trust people who ignore babies like they’re not there. The staff here said hello to him and smiled which means a lot to a lot of parents. He had some of the salad from the salad bar but mostly his own snacks out of his bag and this was not an issue with the staff. They even filled his bottle with boiling water so we could mix some milk up for him and it was not an issue at all. I’ve seen staff huffing about this before. 10/10 customer service!
Buffet had a good variety. The salad bar was fully stocked and ice cream as always tasted fresh. Love the self serve drinks with the flavours
Had the buffet as was lunch time, good price at £16 each including drinks
Was really good to get helpful staff.
The downside was screaming children and they were running everywhere and parents did nothing. So low stars for this as staff could have asked the parents to control their children.
A good place for Pizza, service was reasonably quick, however there was a que going in when we arrived, not Pizza Huts fault of course, but worth mentioning. Food is well priced and portion size is very fair. Toilets are available, but could have been a bit cleaner and a bit fresher in my opinion.
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