El Taco Loco

Having lived in Houston, TX for a few years, I was convinced I wouldn't find tacos like the ones I had there. I'm happy to say that I was wrong. I found El Taco Loco and the steak tacos that I had were fantastic, just as good as the ones I left behind in Texas. The prices are fair and the green sauce was delicious! I will definitely be back!

Made a large order for a group of coworkers. Figured maybe because it was a large order and they were busy the orders came out bad. I was wrong. The restaurant was empty except for two tables at most and the rest of the food was fine so i don’t see a excuse. I will won’t be back. Two of the Steak orders were RAW. The chips for the nachos were stale all they did was refried them. Then to top it off they had a attitude when approached about the food. Tried to argue about the situation. Terrible customer service. Refused to refund the money at first until the lady of the card came in and told them to refund it. They still tried to argue. The order total was $84. For that money we could of received better food and customer service else where. We will not be doing buisness with them anymore. Instead of apologizing or even asking to remake the food they decided to fight about it and have a nasty attitude. Is that the type of people you guys are and represent? What a shame. We used to eat there often but there are way better options around Birmingham.

I brought two plates of carne asada to go , on both of the plates, the meat was raw and when I called the restaurant about the issue, they told me to bring them back their food, when I arrived at the restaurant they had a very bad attitude as soon as they saw me walk in. They knew they were wrong but didn't even apologize. They said the steak was not raw because it was cut in pieces. Very unprofessional place and I will not be returning.