Waffle House

It's not very good. I show up at 6 a.m. friday march 30 2018 and was told it'll be about 20 to 30 minutes before they can take my order and cook it. Because they have to clean the place up before the manager gets here. I've been to many Waffle House and this is the first time I've ever experienced something to that effect. Ok it is now 6:18AM and if it was not for the young cook doing his best and see to it that I was taking care of. He took my order cooked it and served it to me. All he had to give me was plastic utensils for me to eat with. The food was good. However the server not one-time looked up or spoke to me until I walked over to the register. She was busy doing something under the counter probably washing dishes and talkin to the customer that was sitting at the counter in front of her. Ironically her name tag said her name was Dimond . Lacks the luster . Was very disappointed in the visit except for the fact the cook did everything he could to try to make things right.

Today was the worst experience I have received at this location. I tried to call in my order and of course they didn't answer the phone. After several attempts I just go there, and placed a to go order. First only half of my order was ready, they forgot my waffle. While waiting on waffle, another waiter gave my food to another customer. Customer left the store with it, brought it back in after she realized they gave her the wrong food. So that mean my food had to be remade. I had already been there 20 minutes or so. I cancelled the order and left. The manager on duty didn't even come to apologize or anything.

Coffee took long enough ... Sweat tea took even longer... It wasn't even pack and the server was more worries about her phone that anything else. Then stood there just looking blank at out empty table with not even a drink of water ...food was as usual. But the quality of the service could be improve.

Here after the lunch rush. Tables were all cleaned and the restroom did not smell like a sewer. Our waitress is very good. The only one on the floor, no one is having to wait for anything. Food just hit the table and smells AMAZING! Thanks Tay for making my second trip to Birmingham 100% better than the East bound grip 4 days ago!

This was the worst waffle house ever!!!!! When me and my family walked in, the only waitress that was there, was first telling me, that she don't think the cook was cooking, the cook was on the phone. We sat down, as I look at the same waitress cleaning silverware, she ended up giving us dirty utensils, after cleaning them!!!! The kids wanted chocolate milk, and she tells me that All of the milk turned 😒. We order our food, and we got it in pieces. My daughter got her waffle, but not the rest of us. When the cook realized what happened, he ended up serving us under cooked waffles 😡. They got my order wrong, and when they fixed it, the eggs were cold as hell. How the hell you cook cold eggs??? To make matters worse, the waitress' we're fighting over the tip before we even got our food. I was asked to pay mid waiting, so that another waitress didn't get her tip. To make make matters worse, we arrived during shift change. So I ended up overhearing how one employee called out sick, but she was asked to come in anyways tonight 😷😷😷🤢🤢🤢. DONT EVER EAT HERE, NOT EVEN IF YOU'RE DRUNK 😠😠😠😠😠