Starbucks

I wasn’t gonna make this review but I wanted to make someone aware. When you are serving a customer, please don’t be in the window going off about previous customer. I was trying to mind my business but this girl was so loud. She called the customer illiterate, said she didn’t know how to tell what cup size were and she also said no customer is going to get rude with her because I quote I will just charge you an extra 50 cents. I was appealed. I can just imagine what they do with upset customers. I understand vetting but do it where you are not bluntly in front of another customer in the drive thru. This happened today. I hope the girl has a better day but it has me scared to even come back. Just imagine my face while I was sitting there waiting on my drinks. It was very awkward.

Great experience! We were traveling and stopped here at the drive thru. We asked if they knew how to make an Undertow (an unofficial, official drink among baristas), they said yes, handed it to us at the window, and said they hoped it was right. Let me tell you…this is the BEST undertow we’ve ever had made for us. ❤️ Thank you so much to the team here. Everything else we had was immaculate as well.

I just left this location and the cashier charged my card when it was suppose to be my birthday drink. No problem right? So she calls the shift manager over who has the worse F’in attitude. I asked her for the receipt because I’ve been told at this location before my card would be refunded and I didn’t get my money back. She rolled her eyes because I wanted a receipt! A receipt. Not to mention my drink is nasty. Happy birthday to me! When I was a barista in undergrad we weee trained to know that Starbucks was not a necessity and people could take their business elsewhere, therefore always have good customer service. The morning crew is always good especially the guy who is outside with the iPad but this shift manager at lunch should consider working from home cause she is not for the public.

My favorite location! They’re always friendly and on top of it! I came last week and the line was wrapped around the building in the drive through. I decided to go inside … I ordered and waited for my order. The manager came around to everyone apologizing for the delay, she stated there was a large order they had to get together and she gave everyone inside a $4.00 Starbucks card. That wasn’t what impressed me , what impressed me is that once everything died down and it did quickly, she told her team “great job team” . That definitely impressed me as a former employee that would have made a world of difference in my day if I was having a rough day or things got out of hand at work. The staff is always friendly too! This is a great location to visit!!