Quiznos

We decided to visit the Mad Hatter even though many of the reviews were poor. I am so glad that we did. I will agree the place could use some updating but it was still nice. It is eccentric it is not your typical fancy high tea. The food was delicious and that it most important for me. The tea was bagged but the Teavanna brand and quite good. The scones were warm and some of the best I've had. The sandwiches were surprisingly fantastic. Really nice smoked salmon. Plus it is not as pricey as most high tea. Our server was super sweet as well. It was not the typical high tea but we had a very nice time.

Cute place and fairly small. Fantastic service. Our food was tasty but could've been warmer. They are serving 'tea parties' again but make sure you make a reservation. We called ahead and were told we didn't need reservations for our tea party but once we got there we discovered we were misinformed on the phone. It's located in downtown Birmingham so you can stroll the street and browse other stores after your meal.

Came here today for afternoon tea. Booked online to indicate daughter's birthday and afternoon tea and also called to confirm the afternoon tea for our reservation made weeks ahead. Called again yesterday to triple confirm. Was very surprised when told we hadn't informed them and/or they may not accommodate. It was really uncomfortable. The gentleman was very nice and after some time advised they would let us do afternoon tea for 4. We paid $100 for a tiny snack shared between 4 people on a 3 tiered stack. It included a scone cut in 4 pieces, a small plate of mini desserts, a handful of fruit and cheese cubes, and exactly 7 quarters of stale bland sandwiches (equivalent of 1.75 sandwiches). What we got looked like enough for 1 adult.. was really unreasonable how this can be acceptable at all. Have had brunch here before and it was tasty and thought we'd try tea for this special occasion. Never again. It was so disappointing and food stale/old or too sweet. 0 stars for food quality, quantity and restaurant organization. Service from our server was good, hence the 2 stars here

Unique ambiance, seemed a bit small and cramped. The server seemed to not be interested in our table. We had to ask for numerous things twice and she didn't check if we needed anything after we got our food. All our breakfasts were good but we would have liked a refill on drinks or some hot sauce for our omellettes. All in all the food was good but nothing to rave about. Service was definitely lacking. It didn't seem like they were understaffed. We were one of about 4 tables as we got there when they first opened (had a reservation for 4 @11am). It's one of those places that you try once and you don't really recommend or go back to. Just my opinion.