Lovely place, quite and sweet, clean toilet and friendly staff, a tad on a slow side in terms of taking the order but it didn't matter much
This store has enjoyed a renaissance under manager Georgia, who has really pulled things into order, following a few difficult years. The store is very clean and well maintained.
The coffee is excellent. Lily, in particular is fabulous barista, who always prepares my mocha to a very high standard.
It might be a corporate /franchise—type entity but this is the best coffee shop in central Bournemouth.
I went to Caffè Nero on Friday and I just had to post a review. The girl in the red t-shirt who served us was so welcoming and had amazing customer service, it was a shame I didn’t get her name. The latte I ordered was made to perfection. I will most definitely be coming back again
The staff in Nero is always so nice!!! Makes this franchise my first choice of coffee.
Alot pricier than when when l visited last , staff very helpful , but didn't like the comunial toilet , men and women should not share public toilet facilities disgusting .
Super busy Saturday September 30th afternoon, staff working extremely hard serving, whilst also keeping tables and floors clean, positive experience.
The place, the atmosphere has a good "radiation" by the staff of the delicate enteriour.
Staff is pollite, courteous & the coffee is very authentic and the good Italian one.
It's absolutely Covid safe we have plenty of space...
Always busy, good atmosphere for a small coffee shop
We went for breakfast... My latte was lovely.. They even had a few gluten free treats that I could have.. The girl who served us was so good and gave excellent customer service... Blonde lady with plaits... I didn't get her name, but she deserves a mention
Excelent new hot chocolate for Christmas. Very nice staff.
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