Nice store, helpful staff, but it was really annoying that the books weren't in any kind of order other than grouped by genre, so trying to find everything by specific author was impossible. Even the staff member we spoke to couldn't find a couple of the books they said they had in stock because the shelves are so chaotic. For that reason, I dropped 1 star. However, if you like the randomness and stumbling across odd books here and there, I imagine this would be a great experience.
Apart from the amazing selection of books, the best about this specific store is its staff. Especially David. Such a lovely, kind and knowledgeable person 😊
A fine store, well laid out with helpful staff. I'd like to see search terminals available.
Staff are always friendly and helpful. Great for books and games
dogs allowed and fussed over. incredible air con for such a humid day.great selection of children's books
Having tried a wide range and multiple books on a quest for new reading material that didn't quite hit the mark for my 12yo I headed to Waterstones in Bracknell armed with two photos. One for all the books he really enjoyed and one for those he didn't, for various reasons. I asked for some help in store, showed the photos and explained the reasons for his likes and dislikes. Well, I could not be more impressed and grateful to the chap who assisted. He took time to understand, so quickly was able to get exactly what my child found 'a good read', despite him not actually being there, recommending some books. I came away with three books and new authors to try. Thus far, now on book two, my child has really enjoyed the recommendations. Thank you so much for your help and kind assistance, it is very much appreciated.
Love this shop. It's smaller than the usual so no coffee shop inside which was disappointing as I love reading having a coffee within the premises I have stocked up on great law books and others. Maybe they will have a reading area within the shop as it's tranquil staying indoors reading.
Not the biggest Waterstones I've been & since the town was revamped it feels very squashed without the upstairs section, but putting that aside I have found the staff very polite & helpful in this branch.
Good store with plenty of section of books. The shop was clean and well presented.
Very friendly and helpful staff, happy to help you find the obscurest of books. 👍🏻
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