St. Louis Bread Co.

This particular location gets crowded. There be lots of people of all kind that come here. I admit, this place doesn't feel like a restaurant. People mostly come here to study, use WiFi, use their laptops and get drinks via the SIPS club. The fact that so many people come to the Saint Louis Bread Company to use WiFi, do computer work, do homework, reads, come to socialize, do meetings, etc. it should become (or remain) a DIRECTION for Saint Louis Bread Company as a company!! Besides its "fresh" food emphasize (more on the food later), apparently there is a BIG market for the ATMOSPHERE that the SaInt Louis Bread Company provides. This is not only true for this location, but MANY Saint Louis Bread locations. This place beats libraries!! I think the SIPS club brings in more people and the SIPS club is the culprit!! As for the food?? The food is EXCELLENT!! But, Saint Louis Bread Company need to be sure to keep ow prices (if possible) because there are all types of demographics that come to the Saint Louis Bread Company (as mentioned above); that WILL use the Saint Louis Bread Company as a place to do work, get drinks, etc. But, will go to surrounding restaurants/stores to eat, etc. And such would be a loss if not managed/noted properly. So, the Saint Louis Bread Company itself need to make its prices competitive to neighboring stores; considering the various demographics that come in as of now. This should be something of consideration I not just the Brentwood location, but for ALL of Saint Louis bread company locations!! Afterall, the Saint Louis Bread Company over the recent years apparently is no longer perceived as a place where only rich people go to eat. The Saint Louis Bread Company now draws people of ALL types of income levels. This fact shouldn't be overlooked!! The only thing that I don't like about the Brentwood location particularly is some of the demographic types that come to this location including the ghetto, obnoxious kids, a guy sleeping at the table, the occasional beggers/pan handler who comes in begging for a dollar or two to catch the bus or something; there be homeless people coming in and literally all types of people. This may be due to the Metrolink and Metro-buses being nearby; making it easier for all types of people to come to this location if they themselves don't have a car. Some of those people go to the nearby Walmart too. Walmart is somewhat walking distance from this Panera. Some of the above demograhics may be a turn off for some people; especially if some people come to have breakfast, lunch or dinner. I don't see as much of the above issues at other Panera locations. Such happens at other locations too, but not as frequently as Brentwood!! But still, this Brentwood location has one of the BEST staffs. The staff is some of the most diligent people. Due to the staff, this place is STILL kept clean, orderly and presentable despite who comes in. All in all, this Brentwood location is DEFINITELY a place where people come to have a good time!! And I think these facts can be an opportunity for the company itself to play more of its cards!

My husband and I ordered dinner for tonight and when we got home, we realized there was a salad missing so my husband went back to tell them. When he got back home we realized there was a couple sides missing too, so I called in to tell them. Mike (possibly the manager) told me how sorry he was and took care of our order. After having worked in restaurants during a time in my life, I understand how great of customer service this is. Thank you, Mike for the great customer service and for making our Panera experience better.