Blue Coast Burrito

I heard good things about Blue Coast Burrito and was excited because they have so many gluten free options. Unfortunately my excitement was short lived after they forgot my order. After speaking to someone they apologized and then forgot my order the second time! Finally I got my order and went back home. I ordered 3 tacos with steak, cheese, and salsa but you can’t really tell from the pic… The tortillas were also super soggy and feel apart as soon as I picked them up. Sad day :(

I am a huge fan of Blue Coast even after working at one in college. This particular store has always had its issues, and I keep going back every few months to give it a chance and satisfy my craving for fruit tea. One occasion I visited while a manager was threatening to quit and walk out while a new young employee was struggling to complete my order for around 20 minutes. This time, I stood at the front of the line for a minute or two while no fewer than 4 employees looked at me without acknowledgment except to announce they they were out of chips. In addition, I do understand that after a dinner rush things can get a little messy through the line, but it seems to look that way every time I go in. This visit promised more of the same. The sad, dry bits of food could be found everywhere you looked on the food line, while the fruit tea machine overflowed onto the counter of the drink station. Finally, the policy we always used to follow was that serving utensils from one item should not come in contact with other food items so that gluten-free and vegetarian products are not cross-contaminated. I cringed as I watched the employee mix around my rice, beans, and chicken with the same spoon and dig her hands (with gloves) into the bottom of the rice pan to retrieve the dried out grains that remained. I truly would love for this place to be successful and I hope that someone from management sees this and works to improve the policies at this location.

Just ordered from you guys. I had ordered some steak nachos with beans and cheese. Also ordered 3 steak tacos. We ordered it online and waited 30 mins then I went to pick it up and waited for 10 more minutes to receive 3 soggy steak tacos that weren't even warm. It looked and tasted disgusting, ate one bite and had to throw the rest away. My steak nachos had zero steak on it and about 5 pounds of beans and so much cheese that it was like eating a wet paper towel covered in cheese. Wouldn't even feed that to my dog. 👎🏻👎🏻👎🏻👎🏻