Cottage Inn Pizza

Our company placed our order on 7/7/22 to have a delivery for 7/8/22 at 11:30 AM for our workers lunch. We Called at 11:35AM just to ensure the driver did not get lost. Somehow they set our timed order for 11:30 PM. This is after the store closes. Not sure how this mistake did not raise any red flags. We had to explain to our workers the mistake and how their lunch was delayed 30 minutes. Our workers were anything but thrilled or understanding. Literally nothing was done to correct the mistake. No discount or not even a few pizza sauces or ranch packets lol, I worked for a pizza company when I was young so I understand how the practices works for these mistakes. Kind of regret leaving the $15 tip we placed in advance on the company credit card.

I always hate leaving bad reviews especially for a locally owned business, but woah this was the worst pizza delivery experience I've ever had. Waited about an hour and ten minutes for my delivery and when it got here it was cold. I get it if you're busy, but if it took long because you're busy it should have at least been hot. It seems like this is a common issue at this specific restaurant based on the other reviews, I'm not going to email you guys to say what I'm trying to warn everyone else about.