Great five guys as always. Food was amazing the drinks machine had all the options available. The service was very quick and pleasant. The toilets require a code found on your receipt and the dining area is slightly smaller than other ones ive been to but thats not a problem.
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My visit included one of the best customer service experiences I have had in a fast food restaurant. I placed my order through my phone as there was quite a large queue at the till and I didn’t really want to speak to anyone at that point. Once I had ordered I realised that the queue was due to a large group of what looked like exchange students who were all ordering separately crowding the small till area. Because of this, I was expecting my order to be delayed as the group had ordered about 20 separate tickets altogether. The second these orders started coming through, the entire Five guys team turned up the gas and started working like a machine! Everyone knew their posts and put their heads down and smashed through them. Huge props to the entire team who clearly know their stuff and knuckled down to get the job done.
I would like to highlight two staff members who dealt with me personally during the busy rush. The two gentlemen (Elliott and Aaron) who took care of my order were very kind, apologetic and lovely human beings who I wanted to personally thank, but it was still busy as I was leaving so I didn’t get the chance to do so. My order was not even delayed but both Elliott and Aaron clocked I had been standing by the online pickup desk for a few minutes and came to check on me and reassure me that my order was on the way. During the huge rush of orders, the large group of students crowded the pick up desk but Elliot kept his cool and called out each number for the orders as they came and served everyone quickly.
I left your five guys store today after having a lovely meal and although it was so busy at the time I had ordered, I was really made to feel like a valued customer due to the actions of the entire Brighton Five Guys staff team. Thank you so much. Will definitely be back again when I’m in Brighton.
very good burgers and fries with a large variety of drinks and milkshakes available. Good quality food and very good service, clean and tidy eating areas. Open until late.
Five guys answer me! I asked you that if someone goes on their birthday they get a free meal. I'm asking this because it already happened to a person who had a birthday. I just want to know if this is real?
Delicious burgers !! You can customise your own burger. Tip: always get the smallest fries because they give you way extra in the bag. All in all its a great restaurant but slightly over priced.
The food is very nice, although the regular fries are not a really big portion for the price and also they used to put more fries in the bag what they didn’t do this time.
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Five Guys is a popular fast-food chain that has gained a significant following in recent years. I have personally had the pleasure of dining at several Five Guys locations, and I have to say that my experiences have been consistently positive.
One of the standout features of Five Guys is the quality of their food. The burgers are always fresh and cooked to order, and the fries are hand-cut and delicious. You can really taste the difference when compared to other fast-food chains. Additionally, the toppings bar allows for a high level of customization, so you can get your burger exactly the way you want it.
The atmosphere at Five Guys is also noteworthy. The restaurants are clean and modern, with a laid-back vibe that makes them a great place to hang out with friends. The staff are friendly and helpful, and they always seem genuinely interested in making sure that you have a good experience.
The only downside to Five Guys is the price. Compared to other fast-food chains, Five Guys is on the more expensive side. However, I believe that the quality of the food justifies the higher cost.
Overall, I would highly recommend Five Guys to anyone looking for a delicious burger and fries. The quality of the food and the welcoming atmosphere make it a great choice for a quick meal or a casual hangout with friends.
I came in by myself, Luke who took my order was amazing , giving me recommendations and explaining everything to me. This man should get a pay rise, he was so nice as a woman by myself ordering he was so patient and took me through every burger and all the options !!! All the other staff were moody but he was so nice and talkative . Will definitely be back just because of him!
We ordered the cheesebacon burger, it's good. Love the fries and milk shakes.
Five Guys! Yum. I ordered a beef hot dog with too many fries and a malted milkshake. The food was great! I got my favourite condiment relish (oh, how i have missed you) plus ketchup and American mustard. Definitely will be back. Thanks
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