Subway

This Subway location is visibly clean and organized, less a few tables that need to be brushed off, but as I sat down, the store manager was addressing the issue. The manager, Irene, done a spended job in greeting me and starting my order. Delzie, the cashier, had a very welcoming smile and great atitude. Customer service gets an A+. Food was fresh and my order was prompt. I'm glad I chose to stop.

Placed an order today at 215pm for 6 subs with a ready time of 245pm. At 250pm, I get a phone call from the worker asking if my order was accurate because it was 2 orders of 3 subs... this being 5 minutes after they were already supposed to be ready. After confirming it was correct, they gave an estimated time of 315pm for them to be ready. It is now 4pm and we are still standing in the store because they still aren't ready. This is not the first time something like this has happened. Once, they called to let us know they were out of meat. Why were they still allowing orders? This is absolutely poor management and poor ownership. If you have one person working then you should close your online ordering system so they aren't overwhelmed. I'm not sure why we continue to try to give them our business. Two hours for 6 subs is unacceptable and offering a free drink while we continue to wait is a slap in the face.

Slowest Subway I have ever been to. I walk in and this lady in front of me had ordered 8 sandwiches, it took them over 30 minutes to prepare those. All I wanted was one 6 inch sub and had to wait over 30 minutes just to get that. On top of them being slow, the employees were rude and the girl who made my sandwich toasted it too long, it was almost burnt and the bread tasted stale. I usually like Subway but this was by far the worst experience I have ever had at any Subway.