Costa Coffee

There are 2 Costa's within the hospital, this is a review of the one halfway along the main building. Thought, care and preparation has been put into COVID-19 preventative measures, as you would expect within a hospital, but these measures are maintained to a high standard. From clear signage, including on the floor, to protective screens, clear and ample social distanced walk ways, and plenty of hand sanitiser stations. The whole establishment is spotlessly clean, all the tables are cleared in a very timely manner and then sanitised, the outside courtyard area is kept clear of rubbish and detritus, and the baristas work area is again spotless, everything is wiped down after each use, nothing is left to pile up, and the work flow seems very well managed. Now onto the most important issue and that of the products served. I am newly diagnosed as dairy intolerant and so still awkward about asking for oat milk lattes, but it was not a problem for them to do, along with a black americano for my husband, who was the reason I was visiting the hospital. The transaction was completed with payment by contactless payment. The drinks were made quickly and I was offered a drinks holder for the 2 drinks straight away. Both the coffees were very good, nice and hot, well roasted coffee, and my latte was very tasty. I have returned to the same outlet, passing the first Costs in the hospital, on my following 2 daily visits. If I did have one very minor issue it would be that the bottle of water I purchased was not very cold, but I asked for a cup of ice and I was provided with that without hesitation or question. I'm writing this early in the morning so I will see what today's visit brings, hopefully another excellent oat latte and black americano. Thank you to the team at the Costa for making my daily visits to hospital just that little bit more pleasant.

Being located at a major hospital, this particular branch of Costa can function as an oasis in times of illness or difficulty. The staff seem to understand that; it's friendlier than your average Costa. There are actually two outlets within 50 metres in the hospital building: one is kiosk-style and has open seating near the main entrance, the other is more of a cafe and has secluded seating in a space of its own. Large cups of tea are particularly good value as all sizes are the same price. Sandwiches, breakfast goods and cake are also on offer.