O'neill's Bristol

Im giving O Neils Bristol four stars after my visit last night. We arrived at about 7 pm to meet other deaf people at 8 pm and wanted to have a few pre-drinks. I did feel ordering drinks at the bar was very difficult and it wasn't dining in an orderly fashion but instead just who is the loudest that gets served. It was very packed and i did get frustrated that the shots girls were trying to sell shots to people instead of helping behind the bar. The toilets were not great, someone had thrown up in one of the toilets and it wasn't cleaned for hours while we were there. Apart from that we had a good time, we were there until midnight before calling it a night. The prices here were a little on the higher side but the Guinness was nice and cold. My partner got the Thatcher gold pint and we did like that when he asked for a Bristol Cider the lady behind the till took her time to offer her expertise and said that the closest matching one was Thatcher Gold. My partner said it was very close and he enjoyed it. It was a bit strange for him because sometimes it would be in a pint glass and sometimes it would ne in plastic without any explanation. Apart from the dreaded queues when ordering drinks how many people were crammed into the bar and the state of the toilet it was a positive experience and we are glad we went and got to network with other deaf people.

Great place and welcoming & friendly plus great atmosphere. Kelly one of the managers a great asset to the establishment. Always very helpful and knowledgeable and makes sure customers are always looked after being served at the bar. She will also take the time matter how busy it is to stop and check on you. Oniel's is lucky to have her.

I recently had a fantastic time enjoying drinks at O'Neill's, and I can't emphasize enough how much I loved the experience. The atmosphere was lively, the drinks were great, and the highlight of the evening was Kelly, who provided impeccable service. Her warmth, friendliness, and attentiveness were truly outstanding. Kelly made sure our glasses were never empty and offered recommendations that perfectly suited our tastes. It's her exceptional service that made our night so enjoyable, and I can't wait to return for more drinks at O'Neill's, with the hope of having Kelly as our server once again. She's a gem, and I can't express enough how much I appreciate her contribution to a wonderful night out. 5 stars all the way!

They don’t make many better than Kelly (manager). Full of fun, very welcoming and definitely the life and soul. Great night had by all (large group of us) and whilst her staff were fantastic, she knew how to get the group to stay. This doesn’t feel like a chain restaurant, it feels like it belongs to her because that’s how she treats her work!! Highly recommend to ALL. Much love, Andy & Co xx