Great service! was served by the lovely Lewis yesterday who helped me decide between a Mocha and a Cappuccino when i was being indecisive as usual. He was patient with me even though it was late at night and didn’t get annoyed with how long i was taking.Picked a Mocha in the end was very nice.
Sara Ratcliffe
+5
Such a friendly lovely place, I came here twice over a weekend and both times had a lovely experience- the staff are happy and friendly and made a great coffee. there was a small queue (it was peak coffee time!) but they had two tills and got through efficiently. (services so a little pricier than in towns)
Jane Berrie
+4
Good coffee. Nice quiet table booths in the cafe. Friendly staff.
A bit confusing for customers at times.
Some of them were rocking straight up to the second pay point and had to be told it was a single queue for all.
Top annoyance was the invitation to donate when making contactless payment. No touch screen and apparently a two button app read to either get rid of or accept it.
Very surprised management think that is acceptable.
Otherwise good.
Widdle Boots Reviews
+4
Tasty tasty 😋 staff could be more attentive but great coffee not too long of a wait considering the queue ☕👊🏻
Miss Cazzy Bee
+4
This place made a good stop along our journey, offering a break from driving while chilling with a hot drink and a snack.
The staff were friendly and approachable which makes a difference when you’re tired. My daughter enjoyed her latte and I had the hot chocolate which was also nice.
We would definitely stop here again if we were passing.
Justin Stathers
+5
Popped in here for a much-needed iced coffee on the way to London (about 7.30pm Saturday 27th June in case a manager's reading this!) and we were served by a great lad - really professional with a difficult customer ahead of us and then very pleasant and chatty with us. Left with a smile!
Miretzky
+5
I'd like to share my appreciation for the delightful experience I had at Costa Cafe in Moto Reading East Services. From the cozy ambiance to the delicious food, everything was top-notch.
A highlight of my visit was the exceptional service provided by barista Natalie. Her warm demeanor and genuine enthusiasm made me feel welcome from the moment I entered. Her expert knowledge of the menu and her ability to recommend the perfect cappuccino truly enhanced my experience.
Kudos to Natalie and the entire team at the Moto Reading East Services Costa Cafe for their commitment to outstanding customer service. I will certainly recommend this location to friends and family and look forward to returning soon
Ben Smith
+5
Stopped by on my way home. Great customer service from the barista Devin. He made a great drink and had a good chat 👍
Aysha Begum
+5
We were greeted and served by a lovely lady at the till who helped us choose the perfect iced coffee. The Asian gentleman who made our drinks went extra mile with his service. Much much appreciated. Thank you for the amazing service. Keep up the great work 👍
Out of the many we visited, This has to be the Best customer service we have received at costa coffee! Thank you again
Ravindra Mulakala
+5
Excellent service and kind staff, on our visit we accidentally spilled out hot tea onto our hands, the manager who was passing by noticed and kindly requested us to come inside the cafe and offered the cold ice cubes for the burn and gave us the same drink for free. So kind of him. Thanks Costa for having such gentle and kind people.
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