City Pizza

The latest pizza I ordered, I paid in advance and was NOT disappointed! I had 3 toppings, one which was “extra cheese” and we had a GOOD amount of cheese. (Nothing worse than ordering extra cheese, but not wanting to pay for double cheese, and still getting next to no cheese). Cheese lovers get it. Was very happy and will be ordering from here more often on our pizza treat nights. :)

My order on May 22, 2022, was one of the best pizza orders I’ve had in the past 10 plus years! The crust bottom was perfectly GBD, and soft and fluffy on the inside! Toppings were perfectly arranged and the perfect amount, so you got equal toppings in every bite. As always the stuff was very friendly and help as soon as I walked to pick up my order. The pizza shop was clean and organized as always. Going to miss the great service my family and I have received over the years as we are moving out of the area. Wish City Pizza all the best in the future. Keep up the amazing job you are doing and thank you!

I’ve enjoyed city pizza in the past for their reasonably priced slices but have found that lately, the pizza is unbelievably salty. So much so that it leaves my mouth dry and my lips stinging. I’m wondering if perhaps they changed their recipe for the dough, as I’ve tried even the veggie options and found no change in the overall saltiness. I do hope the company/store looks into this as I’d love to continue supporting them but for now I will look elsewhere.

City Pizza in Cambridge's Highland Shopping Plaza always serves up delicious, freshly-made pizza. They never skimp on the toppings and the staff are always pleasant to deal with. The fact that the pizza is reasonably priced and you can place your order online makes this business my family's favourite pizza restaurant.

If I could give this place 0 stars I would. They messed up my order and when I called to have it corrected they passed me around put me on hold a bunch of times and then the cook who made my pizza yelled at me. Then said I could have a new pizza only if I retuned the mistake. So I waited and then I called again 30 mins later they said they were busy and my new pizza would arrive soon. Then another 40 mins passed so I called again only to find out n one made my pizza and that they would now make it. From the time I ordered the original pizza until the time I had gotten a new corrected pizza it was 2 hours. NEVER EVER AGAIN WILL I EAT HERE. They are rude, take no ownership and yell at you when they mess up.

Food quality is very, very good! Friday evening pickups are brutal though. You can only bake so many in the ovens and the online ordering does not reflect that! We were told by website confirmation of order, to pick up in 20 minutes...we arrived exactly on time, and waited another 25 MINUTES, outside the store. And it was brutally cold outside. They kept saying 'in ten more minutes' but the pizzas were not made yet, so they couldn't be in the oven! Anyway, it is great to see their success, here in Cambridge. Maybe a regional manager could go by the store on Friday evening, and suggest some efficiency measures or prep work that could be done that morning, to get things ready, ahead of the slamming business!!!! Annette D.