Obie Rodriguez
Great morning tourist breakfast place! As a tourist in Cardiff i was searching a place to eat breakfast. I chose Costa Coffee because they open at 0730am. Fortunately i enjoyed the experience. I had a Medium Latte, a ham and cured cheese sandwich which they heated up for me, and maple and hazelnut blondie bar. The staff was wonderful, clean location, comfy environment, and everything was tasty! . I will return if i get the Chance!
Gethin Sugar
We visited this Costa on a Monday morning. There were quite a few other customers here at the time but there were still plenty of tables available.
The staff at the till were very friendly and helpful and we were very happy with the drinks they made. Prices were a little high but comparable with similar city centre coffee shops and chains.
As someone who can't drink caffeinated drinks for health reasons, I am always pleased with the decaf options Costa provides at no additional cost.
Jamal Omar
Love their chai latte, nice atmosphere for studying and having some hot drinks. I went twice in two days.
Emyr Foxhall
A nice place to sit down for a cup of tea/coffee and something sweet or savoury to eat, slap bang in the middle of Cardiff. Usual reasonably priced food and drinks you'd expect from Costa. No photo as I only had a cup of tea.
Sarah Saritta
My favourite place. I just love this comfy place catching up with all my friends. Amazing coffee and my favourite cake is lemon cake, i usually go for a chicken wrap and I love their croissants with butter and jam
Bee Davies
Great service, was clean. The staff were very helpful and friendly. My coffee was made perfectly. The only downside is the regular toilets are up a pretty step set of stairs.
Elizabeth K
Best Costa in Town. Very professional staff including Courtney who was very welcoming and nice. The caramel frostino was delicious 👍 will definitely revisit.
Holli Mitchell
Couldn't fault a thing hot chocolate and millionaire shortbread was lush, staff were chatty and friendly. Shop fully stocked and clean.
Pat Troake
Coffee bar in the centre of Cardiff great for people watching. Seats outside, good choice of drinks and food.
Sarah Jones
Absolutely love Costa in Queens Street the staff are so kind and friendly. I would especially like to thank the young lady who on Friday 16th December gave me a mug of hot water to warm my hand around she really was so sweet to do that. I cannot fault anything or anyone there they deserve such big thanks.
Michael Jenkins
Pleasant staff serving the usual offering is drinks and snacks. The outlet is clean and neat.
David “Daddy4Life” Carr
Pop by this Costa a few times recently and never popped in. I was happy I went in this morning as the staff were really friendly and the atmosphere was calm and relaxing, which compared to other Costas I have visited is a nice surprise.
The service was fast and efficient with a little conversation dropped in to make me feel my custom was appreciated. This is not the usual feeling I experience when frequenting the other big name coffee houses.
Bristol Review
Costa was busy but very fast taking peoples orders. Lay out is different. I would like to thank Jonathan for making my day better. Great customer service and very positive energy. And a lovely hot chocolate.
ukcalgal
Had a lovely cappuccino and hot chocolate with a panini. Food and drinks were good. Staff could be more attentive. Two of the girls busy chatting about getting hair done, ignoring customers
Steph Murray
Staff were lovely. Nice place to have a pit stop
David Payne
Always great tasting coffee and choice of toasties.
Soraya Luff
Dreadful customer service! Had to tidy a table myself and no chocolate sauce on top of my Black Forest hot chocolate (like in the pictures). Asked the lady behind the counter for some sauce please and got a look of disgust in return along with a squirt of it in the middle of the cream which made the cherry sink to the bottom (along with most of the cream). Very disappointed with the hot chocolate as it tastes nothing like previous years without the cherry sauce and chocolate curls on top. That said, the chocolate sparkle cake was delicious. Lovely and moist, but would've loved a bit of cream to go with it.
Not sure I'll be going back to the castle street branch again in a hurry to be honest.
Jozefo Oravec
It is best best best best best Costa
Gav Scovell
Great food and drink. It was just a shame I witnessed a member of staff play with a dog outside and then go straight back behind the counter without washing their hands and continue to work with food! 😬
Rick Thomas
Good as gold fair play very friendly staff I like this one when I go to Cardiff and am. Regular there
Michael Bryant
Had a nice day in Cardiff but I was beginning to feel a bit grouchy I needed a coffee fast so popped into Costa opposite the Jury's Inn hotel for a quick one and something to eat as hunger pains were showing but one small gripe Costas gluten free range is mineute if not none existent a chocolate brownie is all they could offer pretty sad really a big chain like them and a chocolate brownie is all they can do. CAN DO BETTER .
Heather Booth
We are Costa addicts but thus is the worst we have ever been to. No saucer for the partially filled coffee cup, no spoon with the hit chocolate, had to ask for sprinkles, was not very hot and not a glimmer of a napkin. Gives Costa a bad reputation.
Ursula Piper
Had a perfect sugar free caramel skinny latte extra hot my son had sugar free gingerbread latte it was nice but not extra hot like ordered
Sam Atiya
Costa is the bestest coffee shop in the world. Thanks
Lynne Mcgreal
Fab love Costa coffee all go there no other place is as fab great service fab food
Peter Landon
Coffee was lovely not hot like I like it .but the toasties was really good and tasty .eill be going back
Jessica Rookes
Costa Coffee was very relaxing. The customer service was brilliant, they really made me feel welcome. The mocha I had was hot and tasty. And it was a quick service.
Lyn Vidler
Fithy sofa really fithy why spoil your reputation when it it takes is either new cushions or new sofas
Elaine Powell
Coffee ok could have been hotter....but toilets out of order.....
Tracy Smith
Nice friendly male member of staff! Lovely new coconut latte!
Kate Price
Nice spot for people watching and quick service .no complaints !!
Alison Williams
Great service. Good atmosphere. However my daughter and I just can't get to the window seat ! Maybe next time
Alan Vaughan
Expensive for what it is. But that's the way it goes.
Sarah Addicott
Exceptionally busy due to the time of year! Staff coped well even had table service. 😀
Derek Bridge
Very good service lovely coffee as always
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