Zest

Kate Matthews

We stayed here for 3 nights and we absolutely loved it. The service here is top tier perfection and the staff are so incredibly friendly! We opted in for the breakfast as well each morning and we were not disappointed. The room we stayed in was huge and the bed was very comfortable. It was a very luxurious experience!

Evie_ Griffin

This was an incredible stay for a graduation treat. Catrianna welcomed us to the hotel checking us in and had a lovely chat with her when we saw her the next day. Extremely good customer service. We were lucky enough to be upgraded rooms! Really nice, bed was comfy, bathroom was a good size and the mobile key (for app members) was a cool addition. Breakfast was also really nice and run well by the breakfast manager. We had a really nice meal at the Browns restaurant on the Saturday despite a miscommunication however, the staff were incredible and we sorted it out! Alex made us cocktails from the bar which were the best we’d had. Its location is perfect and the city is busy at night which personally, I love. We will definitely come again (and hopefully be less hassle at dinner). Thank you everyone who made our stay.

James Ian

Stayed here for business. Slap bang in the middle of Cardiff centre, right near the train station and the shopping centre so great choices for food and drinks and to explore. The room was super cosy and quiet with a great view of the city, and I slept very very well. Service was great, really helpful team on the front desk and despite having no queries, they were very friendly when arriving and leaving.