I had a very last minute request for 3 serving platters. Bonnie and Indre were super helpful and accommodating! Not only could they make the order but it was ready and waiting for me when I arrived an hour later. Excellent customer service from both! Thanks guys, the sandwiches went down a treat!
Fab store, really clean. Plenty of parking.
Staff were fab and even sorted a pot of water for our pup!
The new nacho chicken sub is our new 'go-to' - delish!
What are you waiting for, go get one now! We went for garlic mayo... what sauce will you choose?
In rang this branch late yesterday (Saturday) I'd desperate need of a platter for Eurovision party that evening. Being so late I didn't hold out much hope but I was lucky enough to assisted by somebody who genuinely wanted to help. She assured me it was not a problem and helped me through all my options, her level of willingness to want to help was on another level. I arrived at the agreed time which was close to closing time and she was as helpful and cheery as on the phone earlier. The platter was perfect even with all the options written by hand on the underside of the lid. If anybody needs an example of perfect customer service it was certainly given by Bonnie, both initially on the phone and also at collection in store. Well done Bonnie, and thank you!
Really great service and friendly staff.
I ordered a sandwich platter this morning, food was great and the lady that serve me Molly I think her name was super!
Called in for a sub and staff member who served me was a true gem what a lovely smiley person she was so accommodating in making my sub truly delectable offering advice on what to have .
Didn't tasted a food yet but I knew I need to rate it because of surprise I've recieved with delivery, someone wrote down "smacznego" on the box which means "bon appetite" in polish, so positive people must work here.
Benedict Tomczyk-Bowen
+5
Been here a few times with family now while picking stuff up from local diy/trade stores. Impeccable, hygienic, lovely staff. Best Subway I’ve ever been to.
I was in this restaurant about a month ago (a Thursday evening I am going to say), completely forgot to leave a review on the day.
I don't go to Subway at all, the last time was about 5 years before hand.
The two lads behind the service counter were lovely. They talked me through all the different choices, best sauces and deals.
They were extremely knowledgeable , helpful and cared about there customer.
Thank you Subway Ocean Way Cardiff :)
Although good, Subway has became the premier Inn of sandwiches/subs. You know what your gonna get, enjoyable but no wow factor. The store was very clean, staff very helpful and polite
Tried a salad bowl with double steak to top it off. I would say I did enjoy it. Staff were very polite and prompt to serve. Will recommend if you craving for a subwaynto eat.
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