Chili’s

The mini cheeseburgers are great!! That bun is the finishing touch to it! The cheese sticks on the pick 3 platter were like planks of cheese. The batter was flavorful and a nice improvement. Chili is loaded with meat and flavor. Potato soup and chicken tortilla soup are safe bets if chili is not your thing. The warm chips and fresh salsa are just wonderful. They are above some "real" Mexican restaurants. There were a lot of new items on the menu. There's a new seafood pasta and em-pie-nada dessert with ice cream I want to try on my next trip. Service was excellent; attentive, helpful and patience was given while we looked over the changed menu.

My family's food was hot but mine was cold. Waitress told me they must have got lazy and made it ahead of time. That's kinda gross. Also found a hair in it. I was very polite. She first offered to reheat it....yuck. That should not be an option. Maybe they reheat food a lot? Also they did not give it to me for free, just a few dollars off. I didn't bother to ask for it for free but normally when something bad happens the manager makes it right since I had to wait so long. I ordered a different item and had to wait for it to get made while our baby got frustrated from waiting. We ended up boxing most of mine. Food was good otherwise. I also ran out of tea and they never offered a refill. Probably forgot to or she just didn't like my face because I was super nice the whole time. Update: after I posted this my daughter came down with a serious case of food poisoning. I figured since she is little she was more sensitive to the the unsanitary conditions of the food here. We had called the restaurant at the time. Hopefully they have fired everyone responsible since then but my family will not be back. We are just too scared of how they are handling the food.

Don’t bother with ordering Carlisle Chili’s curbside because they won’t even start preparing your food until you park in the designated spot. Had to wait an additional half hour past my scheduled pick up time because they claimed to have misplaced my order. Also didn’t get my chips but that’s no biggie. Best to order from neighboring Cracker Barrel where they are consistent and reliable.