It’s hard to come by restaurants that are genuinely sorry that you night can’t be exactly as you would have hoped for reasons out of their control. There was no beef burgers which was disappointing as it’s what we both wanted, because their delivery was messed up over Christmas. They had also run out of flatbread we ordered for starter. However.... the food we did have was amazing! We had lobster mac and cheese, king prawns and teriyaki chicken to start. We then had pad Thai and chicken burger. A member of staff came over to offer a free round of drinks for our disappointment which we kindly accepted! Then however the manager herself came to explain the situation, and also offered to take 1 meal off the bill, she was genuinely sorry for what had happened. Lovely atmosphere and great music with delicious food and friendly staff we can’t wait to go back and try again.
Fantastic bar! Wonderful staff and fabulous food! Came for lunch. All staff were wonderful and professional with a special mention to Alice who was our waitress and an absolute breath of fresh air. She couldn't have been more helpful or lovely. Slight problem with our order which was dealt with perfectly, and resolved both quickly and professionally. Always a great sign of quality service when things are resolved so well. Thank you so much. Can't recommend enough. Will definitely be back
Staff night out was lovely the drinks great except one really bad cocktail that I did let staff know this needs pulling from the menu. Several staff tried it and all hated it . Otherwise staff service food and facilities were excellent
Andrew gave service unlike nothing else. Damn Daniel, more like damn Andrew. This was the best night out in Chester (is this our first night in Chester? Maybe, but you don’t need to know that). Thank you Andrew and the team for welcoming us to the town and all it has to offer!
Came in for bottomless brunch, the pad Thai was amazing the food was flying out of the kitchen hats off to the chefs with how busy it was, also our waitress Natalie, was really fast making the drinks for our table taking our orders and running the drinks to us! nothing for to much for her, explained everything to us. fast service and really lovely young lady, we will be booking in again soon
Absolutely amazing food had the classic burger with chips flavours. Next level 💯 had beautiful salted caramel brownie so nice can't remember the names of the staff. The 2 of them we're so helpful and had good chat with them. Totally recommend this place 💯 from me and my wife
Gorgeous place food was beautiful and excellent service x
The menu was varied and the food was delicious. There was a good choice of drinks and the quality of the cocktails were very good. The bar and restaurant were very stylish but still felt cosy and comfortable. Would definitely be back.
Really fab service at bottomless brunch. Drinks kept flowing , food was really good, friendly staff 🌈
Amazing staff (especially Natalie) great food, werent strict with drinks which made the whole brunch experience so much nicer! Would 100% come back and recommend to anyone. Great birthday!
Went to celebrate my birthday with a friend, brilliant service by Nia & Sean, cocktails made perfectly & food was amazing. Loved the place! Staff are helpful and you're welcomed with smiles. Thanks Nia and Sean for making my birthday special.
We had a team building day and booked the Chester restaurant. Everyone was fantastic, the service could not have been better. The food was cooked perfectly too. Thank you to Sean, Nathan, Nicole and Connor for the service and Lizzie and Andy for the food. We had a party of 30 people and everything ran very smoothly. Everyone had a fantastic time and would go back.
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