Starbucks Coffee

We arrived before 5pm, it closes at 6pm. More than half the seating was closed off; the seating which was available was dirty and unwelcoming. A small tea was soooo milky that another had to be made. They complained that we asked to sit in a clean but closed spot. This is so different from the Starbucks in Weybridge. We would think thrice before returning. Do they want clients?

I was very disappointed at the service today. They had a bunch of trainees which I understand, being the weekend, but there didn’t seem to be anyone with experience to help them. I ordered a peach green tea lemonade which I have ordered there before with no problems. The person serving me asked one of the other people if they could do that and they said yes. She poured in the lemonade and then asked the person how much to put in. She then went to make the tea and then went to say to the person that she didn’t know how to make it. He then proceeded to see that there was no green tea. Now, I had spent my £3.35 on a peach -!green! - ice tea. She then just used another tea telling me that “it tasted the same” She obviously did not squeeze the tea bag, so therefore just added water to the lemonade. She then pumped some (I’m guessing) peach flavouring, shook it a bit, and put it in the cup. I ended up with some sugary, very watery, lemonade which tasted nothing like green tea and the slightest hint of peach. It was barely 3/4 full of the grande I paid for, so they obviously did the wrong amount and she forgot the ice. As they were trainees and it seemed like it was their first week, I couldn’t bring myself to complain, but i was very upset that I spent money on an overpriced drink which did not taste like what I asked.