Nindys

Felt the need to share a review after buying fish and chips from here over 4 or so years, around 6 times a year Comparing this establishment to others, I would say they are by far one of the best in Essex. I really enjoy my fish and chips by the coast and I always have my favorites but it is very hard to find a good piece of fresh fish cooked in a crispy fresh batter when not in a seaside town. One of the worst for me was in Tiptree. This is one of the reasons for writing this tonight. I have never ever had a bad meal from here. My fish is tasty, enjoyable and the fish melts in your mouth with a lovely crispy batter that isn't flat and hard. I would have given 5 stars, but we ordered a large sausage with chips for my daughter which was nearly £3 just for the sausage, but they were 2 very small thin sausages that resembled chipolata. If they run out, at least tell the customer there's something different! Plus we ordered 2 cod and 1 small chips and 1 large chips which were both small, but that didn't bother me. But to ask for a large sausage, no batter and to get 2 chipolata type plain cheap sausage and not be told this is what we are getting is where I think good customer service comes in. I understand costs have gone to for businesses, but for customers too. I really want to go back to Nindys but I really appreciate good customer relations too. I felt it a bit sly, when everyone is working and hungry and you accept what's given. Also my husband was standing there when a man came in and was served before my husband. Great food, not so great customer service. 5 stars on the fish, 3 stars on everything else so I've met in the middle. Honesty best policy, hence why I've wrote this.