Tim Hortons

Every time I’ve gone there my coffee has been made improperly or I’ve gotten a hot coffee when I requested iced coffee, staff is all young teenagers and three of them I’ve met have been quite rude and even started swearing over their headsets. Just today I had gone there and ordered my coffee. The lid was not even remotely secured to the top of the cup and spilled as soon as it was picked up.

Just ordered a vanilla latte from the drive thru. After getting my order wrong and thinking I wanted a tea latte and not a normal espresso latte, I get home to find it was literally only half filled. Pretty miffed considering these things aren't cheap to begin with. Tried to contact a manager as well and can't find any numbers or contact info to complain directly. This isn't the first time either, they mess up my order at least twice a week. If a manager wants to discuss further, please let me know and I can reach out.

I used to like Tim's, but every time I go there now i find myself regretting it. If get food there it going to suck. sure the coffee is adequate and the donuts not bad, but your a coffee shop that's a given there's just nothing special about Tim's anymore. Sorry to say, but they're just feeding off ower canadian nostalgia. Sorry but McDonalds is better

Almost every second day they mess up my coffee. It's not a hard order a med 2 cream 2 sugar. I've called and complained and still proceed to mess it. I understand when it's a large order with multiple coffees but this is just a single coffee order. Step your game up timmies. Atleast McDonald's get my coffee right.

4 star as this place so has been the only one over the years that keep the coffee taste consistent, and have never messed up my order yet. Also give them props as they were able to serve coffee when the power went out as they were prepared for morning rush. UPDATE... Third day in a row trying to get a scan for my roll up. Every time a different excuse. Last one it must be scanned before it's paid for. I had my phone in hand with it open. If she knew this why was my phone not scanned? Regardless horrible service. The staff has been great but with change come a learning curve, however there are senior staff always senior staff in morning. Regardless last coffee customer here from this branch.

You’d expect to start your morning off with a fresh coffee and have a good start to the day.. fist time going there in the morning got a tea and coffee double double. Both tasted watery.. coffee tasted like the only was I could explain as cardboard.. brought them back only to get home and have overly milky tea and burnt coffee. Gross. Won’t be back.