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Google Reviews (8)
Terrible service! Didn’t know they’re own address and kept trying to tell me they didn’t have my mobile order and sent me to a whole ‘nother Mcdonalds because in actuality, they just didn’t know how to do their job. AND it was a manager not a new employee! After all that, they STILL forgot my fries and their sprite was basically sparkling water! The still haven’t resolved this issue either! I’ve made complaints though!
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Google
Worst costumer service! I walking in when I saw a lady coming out in tears then i saw the manager screaming at costumers and staff she yelled at the young man taking my order who was at the moment restocking cups she told him “GO HURRY UP IM BACKED PUT IN THE DRIVE THROUGH GO TAKE ORDERS!” I was just so sorry for him for having to deal with her. Food took 15 minutes for a small smoothie and fries! Unbelievable!!
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Google
We always go to this McDonalds to order breakfast without meat bc we are vegetarian. Today the rudest worker and Manager refused to make our breakfast sandwich without meat. How hard is it to just put egg, cheese on a biscuit. Why did they have to be so Rude in front of everyone. Why does other staff accommodate but all of a sudden they cant. It seems leaving the meat off would be easier for them. Im never going back here ever again. Totally hurt mine, my husbands feeling.... they told us we would have to take our own meat off. How sad and awful. What would Peta say.
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Google
Yuk period...just horrible. Tried their chicken nuggets...they tasted better coming up then going down. Never again. Food poisoning city.
Google
Horrible customer service. The lady at the counter doesnt know how to do mobile orders and she was trying to make me order again and pay again. I showed her my confirmation on my app, my emailed receipt and my bank account transactions to show her that I did place an order and paid for it. She also treated me like I was dumb. After 20 minutes of trying to get her to understand, I left. I did not get my order. I won't be coming to this location anymore.
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Google
The new double drive through seems to be a little confusing for some but works off of ppl taking turns and still using 1 window. Effective but not as much as 2 full lanes.
Google
This location is the one inside of Walmart on university drive . It is permanently closed. I keep trying to update google maps but they won’t verify it even thought I sent them the pics of the empty space.
Google
This is the most horrible McDonald's in denton. They would not refund when they messed up order it was supposed to be double meat said we orderd singular but there was no meat on it at all. Extremely rude manager kept saying we were wrong
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Old West Cafe | 89% | 4.6/5 | 4.5/5 | 766 |
| LSA Burger Co | 84% | 4.5/5 | 4.5/5 | 4,461 |
| LSA Burger Co | 84% | 4.5/5 | 4.5/5 | 4,461 |
| Rooster's Roadhouse | 85% | 4.5/5 | 4.5/5 | 1,105 |
| Cartwright's Ranch House | 76% | 4.5/5 | 4.0/5 | 3,227 |
| Hannah's off the Square | 83% | 4.5/5 | 4.0/5 | 4,090 |
