Chicken Express

This is my first time going to Chicken Express. The drive thru was open. No walk in table service was available. I went around 7:00 pm on a Monday night. Not sure if it's closed inside due to covid. The ordering was fast but I did have to wait for my food which isn't a problem. It was fresh and hot. The fried catfish is delicious. Not overly spice. Crisp and tender. Hush puppies were really good too. Loved the claw saw. This place is a fast food restaurant but it taste like a sit down dinner kind of food. Definitely recommend to check out when your in this part of Texas.

If you're looking for a fast, quick, meal that doesn't taste like "fast food" and it's really good, this is you're place. I've dined at this location multiple times and I have never been disappointed. The fried catfish dinner is better than some of the restaurants that specialize in this area. The customer service and price point are both good. Currently, only the drive up is open, but the line moves quickly.

Guess this is the last time I will go to this store. Pulled into the drive thru, requested freshly cooked livers for my wife, the reply I got was "we cook our livers fresh every day"! Went ahead and got the order and got home only to find, not only were the livers not cooked reasonably fresh, but the tenders I also ordered were cold. It appears this staff cooks food only a couple of times a day and mounds it way up until it sells out. Not a busy time of day (3:30pm Wednesday) which is why I did ask for the fresh cooked. Food continues to cook once pulled out of grease and put under a heat lamp right away, so it is pretty easy to tell that the food had been there quite a while. Livers were dry and tough, tenders were just not really up to temp. Food safety is not really a thing for this store, obviously, so will no longer shop here

I love chicken express but I hate this location. Normally I go to the one by my house however this was an order for my office. One of my orders was incorrect which is not a huge deal however when I had called back the lady who answered the phone was very rude and had no customer service. This is an ongoing issue that we as an office have had. There is no excuse for being rude and nasty when you are the party at fault. Very ghetto people and attitudes.

The drive-through is ridiculous. You order ahead for pick up and still have to wait 20 to 25 minutes in line to get to the window and everywhere in denton, open up their restaurant, and your restaurant is closed for dining. Why not open up the eating area? Please!!! the food is great but the drive true lane is horrible. I saw cars leave just because they have been waiting a long period of time.

I hate going to restaurants now because of how they are. They do not want to cook your food when you asking them too. They just pretty much cook it 30 minutes or 40 minutes or an hour before and give it to you as you were going out the door and it is not what you was looking forward to taste like or to be eating hard on your stomach and everything

Way over priced and service is very lacking. The chicken seemed as though it sat out for a while and was over done, the ocra was extremely stale and cold. Three times in a row we have had this happen and will no longer be a customer of that particular chicken express. I'm referring to the one near Lowes on 288 in Denton.