Nando's Derby - Derbion

The staff , from the lady that showed us to our table to the staff serving and cooking were exceptional. I didn’t use the app but ordered at the counter due to fussy Kid 🤣 the man behind the counter was highly accommodating I was very encouraged to hear all staff check out about allergies. Thank you for a welcoming experience Deborah and granddaughter (aged 5)

I have been to this Nandos countless times and the service has been great. Food arrives within 15 minutes or so and my beanie pitta has always tasted great. My young child enjoys eating here too and usually finishes his meal Plenty of sauces to choose from to accommodate your needs. Desserts are pretty tasty too. Will be back again.

Very poor customer service from one of the staff. Unable to accommodate a simple request (asked to move to a better table that is more stable). Lack of consideration at all! The lady that brought our meal was very friendly and I'm sure all other staff too. Just disappointed with that particular staff. Food was great.

I visited here today with a friend who is from Nigeria. I wanted to take her to a restaurant that I knew would have a good selection of chicken dishes, and that would use spices and seasoning! It was her first time visiting Nandos and being at a restaurant in England. I didn't prebook a table so when we arrived we were told that we would have to wait 20-30 minutes for a table. I was asked my name and number and was told I'd receive a text when a table was available. I was texted within 15 minutes and was sent a link to confirm that I would be returning. The atmosphere inside the restaurant was nice, the music, lighting and decor all added to the experience. The waiter asked if we had visited before, and explained where and how to order, where to get sauces, drinks and cutlery. My friend absolutely loved the experience and her meal and wants to visit again.