Pilgrim Cycles Ltd

Just come back from two weeks cycling in France with my Pilgrim tourer, and the bike was fantastic. So much faster and smoother than my old hybrid bike, and made my holiday more enjoyable and fun through 360 miles of pedalling through French countryside. Brilliant getting up the hills and great for carrying our tent and camping gear. This holiday I was able to keep up with my cycling buddy, who last till me was leaving me at the bottom of the hills! When I bought the bike, Dave was great custom fitting all the parts I wanted. As I’m really tall, he made sure it was all the right size. I got rid of my other bike and the Pilgrim is also great as my daily commute bike, I absolutely love it and am so happy I chose this bike shop.

Needed my front triple derailleur mech sorted out as I couldn’t fathom what to do, rang the shop and they were very helpful over the phone with some tips and advice. I really wanted it looked at and they fitted me in on the same day. 10 minutes of professional tinkering and an extremely reasonable workshop fee and the front gears change beautifully. Thank you for your speedy and expert help.

This place is 5 star plus and the cafe isn't bad either. I had a bike custom made last year, Dave spent a lot of time listening and advising and the result was a fantastic bike which I used to cycle round the coast of Britain. Just over a year on and I'm in Spain and the front hub, an sp dynohub, starts to give me problems with the bearings. A phone call later and a new wheel is on its way and in less than 4 days I'm back on the road. Absolutely superb customer service, a lot of businesses out there should take note!! Thank you so much. The level of expertise that Dave has is also superb, even the most experienced cycle tourist / bike packers could learn lots from him. Well worth a visit/ phone call. Check the website!!

Bought the pilgrim tourer about 2 1/2 years ago and since then I’ve had a brilliant experience dealing with Dave at Pilgrim cycles. He customised my bike with the specs I asked for including a modern dynamo hub in the front wheel which has revolutionised the way I can tour. I can charge everything whilst I cycle. I’ve also had the bike serviced with Dave and he is ridiculously thorough, efficient, and keeps you updated with the progress. All in all a great guy and a great business, I would highly recommend to anyone looking to purchase a touring bike, or with a bike in need of a service. Hope this helps someone. Kev

Lovely staff and excellent drinks and cakes. Traditional, quality touring bikes for sale as well as some cool, quirky options; I'd have bought the pink fat bike on the spot if I had the cash. A proper cycle shop, somewhere you feel you can trust. If we don't support places like this they'll disappear.