The Dudley Arms Pub And Restuarant

Arrived 10 mins early, they were very busy, just about managed to find parking space as a car was leaving, we’re greeted at the door and told they were opening upstairs carvery and would we mind going upstairs, waited a few minutes at bar and were told carvery not quite ready but we’re shown to our table, we’re kept well informed and looked after by Samantha and Chris, absolutely first class service and carvery was excellent !!

Went yesterday 8th October 2023 for a family birthday celebration, we booked for 14 people but a extra two turned up . The lady shift manager moved our party into the Dudley room to allow us to accommodate the extra two people . Excellent food , brilliant service, and above and beyond service from the manager to make our day special, thankyou very much .

Excellent value for money carvery, with a good selection of vegetables to accompany it and a choice of gravy. Absolutely can't fault the service, upon arrival we were greeted and welcomed being directed to our table. My friend I was with had mobility issues and the staff offered to carry her meal to the table for which I was grateful so I could choose my own and didn't struggle. Even then they carefully cleared the table, checking if we wanted anything else. Upon leaving we needed a disabled toilet which was sadly upstairs, but even this was handled with courtesy as they opened the function room where access was much easier. Didn't know the function room was even there but it was beautifully decorated out. Had a great joke with the chef and staff. Not local but definitely be back and worth going out the way for. Good old fashioned customer service still exists at the Dudley Arms. Thanks.

Upon arrival for our first visit to this pub today we thought oh this is rather busy after getting a last minute booking for 14 of us, we walked in and I was greeted by a lovely member of staff called samantha! Who was so pleasant and bubbly, just what I like to see in customer service, we ordered our food and drinks and as stated this was a very busy pub, we barely had to wait for food. And when the food arrived at the table it was presented beautifully, with no complaints from the fussy children, the staff went above and beyond to deliver my dad's birthday cake to our table! All smiling and happy. What a pleasant place to be and eat! Thankyou to all the staff for making my dad's birthday so memorable, we will be returning frequently!