Ultimate Cafe Merry Hill

Had a five guys today (Dudley) by far best food I’ve had in ages and will be definitely going back without a doubt! You pay for what you get brilliant customer service very friendly and patient if you don’t know what you want, fresh hot food which was spot on and also a very nice clean place to sit and eat very happy with everything thank you Dudley team!

1st time in 5 Guys. Food very good service great. However over £17 for burger, chips and a drink so it's good but only for special occasions Well been a second time as Mac Donald's was heaving. I didn't have a burger but my husband loved his, the chips were lovely and lots of them. I had a lotus blossom milk shake which was delicious. Will Deffo go back as I have to try more of the milk shakes. Place was buzzing but service was spot on.

Exceptional service from Connor T, visited on a busy Monday afternoon with my son & was cheerfully greeted by Connor, he consolidated my disappointment of the discontinued Malted milk milkshake & recommended the Reese flavour, I instantly found a new favourite. Connor was patient, welcoming, attentive, eager to please & made my son smile, a rare occasion when visiting fast food restaurants. Thank you Connor 😊

It's a good burger, but it costs 2-3 times as much as McD. Is it twice as good? No. Even the 'little' fries is a huge portion but again, not twice as good for the price. Also a tiny bit overcooked (even slightly bitter). And I'm not paying £4.15 for a 500ml soft drink (refillable or not), when it's 75p/litre in any supermarket. Free peanuts, wow. Service is really polite, but gets very slow with big delivery orders in the queue ahead of you. Nearly £15 for 1 burger and a drink, in that no-frills setting, is incredibly expensive.

Everytime I have had a five guys at Merry Hill, the service and food has been perfect. The milkshakes are literally AMAZING. I go for banana, peanut, butter and malted milk with cream. Insane! The burger are sublime, fresh, tasty and you can choose as many toppings/sauces as you want. Customise it to how you want. Little things like condiments make a meal for me. Pots of ketchup, mayo and salt and vinegar are available by the counter. Yes, it is more pricey than other burger restaurants but you pay for what you get. For me this place send me to food heaven every.single.time! Don’t forget the free peanuts by the condiments.