Tim Hortons

I've got to show my dundee Tim Hortons some love. I've been going there on a regular basis since 2016. Mike and his staff are incredible people. They know me by name and treat me like family every morning. Service with a smile and the perfect cup of coffee. This location has a customer for life I promise! Hoping someone in corporate see this and gives proper recognition 🙏

We visited this location Sunday morning between 8:30-8:45 am. The 2 croissant sandwiches and the hashbrown were from temperature and so was the orange juice from the cooler. We requested that they remake the sandwiches and they did but they were still barely warm. Not at all food safe temperatures. The women's bathroom was out of toilet paper, did not have a soap dispenser, and the floors had lots of bugs, and the light was burned out so they were using a lamp clipped to the stall. It clearly has not been thoroughly cleaned in a long time. From our experience it seems this location is currently unsafe for food standards. This location should be reviewed by corporate.

It seems to be a common failure for Tim's... The entire staff is so entrained on getting the drive through orders out that none of them care in the least about customers standing in front of them inside the store!!! This is the reason I quit going to Tim Horton's nearby my home 3 years ago and this is the reason I won't go back to the Tims in Dundee Michigan at the Cabela's!!! On the positive side, after I left, my Bride brought me a coffee, that's still as great as it's ever been!!! And, if you like QUALITY Tims CUSTOMER SERVICE, try any one of them in Sault STE. Marie, Ontario!!!

Food is Gr8 and have some health stuff too ..Bagel and wrap and panini worth try ..coffee is gr8 and better price than Starbucks..summer try ice cappuccino with extra cream yummy ..park truck at citgo truck stop less than 1/2 mile ..walk and talk and buy some timmies ..need to improve restrooms specifically men’s restroom

I come 1-2 times a week and everything is always great one visit but meh another. Sometimes bagels have great amount of cream cheese on them and sometimes, there's so little that I don't even eat the bagel because it's so dry. Sometimes they're super friendly and sometimes meh. Today I got the bare minimum for politeness and then my bagel had almost no cream cheese. If I'm paying an extra dollar, please put more than a teaspoon of cream cheese on my bagel. Not eating a totally dry bagel. That's seriously ridiculous.

Went through this Tim's drive-thru at 8:25 am. No one was in line, drove right up and ordered 3 dark roast. Get to window & man said it will be 4 min., do you want to wait. I told him yes & younger man told me to go park in front of their doors. At 4 min. I just went in to get coffees, a min. later a man brings them to me. No "sorry about your wait," no "thanks for waiting," no "thanks for walking in to get your DRIVE THRU order." Seriously need some customer service etiquette! The coffee was great, but at 8:25 a Tim's should have dark roast without waiting at least 5 min.