Marco Polo Takeaway

Ordered 2 milkshakes through just eat, it said that they would be delivered within an hour.... More than 2 hours later, it hasn't arrived, can't get through on the phone, and now have to try and get a refund. Not worth the effort, go somewhere else and save the hassle. If these guys cared about their business they would look at the reviews and try to change this.

Need a lower score that for these amateurs. Ordered through just eat at 6:30pm, deliver time 1 hour. 7:50pm phoned and guy said he was just on, sorting out drivers just now, give him a chance to sort out. Phone back at 8:07pm and the guy bare faced lied to me and said the food has already left. Phoned again at 8:30pm, 2 hours after ordering and they are refusing to answer the phone, been ringing constantly for 30 mins now. Asked just eat for a refund and even just eat said "it's on the way and will be there at 9". Aye sure. Bunch of robbing chancers. DONT RUIN YOUR NIGHT **AVOID**

Been waiting almost 2 hours for 2 milkshakes, tried phoning them to find out if we were even getting our order but gave up after the 6th attempt at no one picking up. Just hoping it comes soon cause we want to sleep :( Not worth it for the time it’s taking to get here, just don’t bother ordering from here..

Actually terrible service. They don’t pick Up the phone. They rely on drunk people to order there… the staff are impatient and rude. The delivery takes longer than predicted times (over an hour) …. Food is extortionate for what you get! Would rather eat leftovers than attempt to order from this establishment again! They should be ashamed!!!! The cheek of this place to tell me my food is coming soon! And it arrived and it tasted terrible! I hope you read my review and never order there again! Go to clarks don’t waste ur precious money on Marco Polo! Clarks is delicious and so is Istanbul

Rude staff!! Placed an order for delivery and it will take 2 hours to deliver it, yet it took me an hour to even get through to them on the phone!! By the time I finally did, the staff on the other end kept attempting to end the call without giving me an opportunity to talk!! Doubt my food will even be delivered tonight for my family, on Christmas - I’ll have to go through a lengthy process for a refund now, my mistake for ordering from a place with so many negative reviews.