Frankie & Benny's

Arnison Retail Park, Abbey Rd, Durham DH1 5BG, United Kingdom, SR7 9HU - Durham
€€ Italian American
★★★★★ ★★★★★
84/100
873 recommendations

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84/100
Sluurpy Score
873 total reviews
Tripadvisor
4.5/5
354 reviews
Google
4.1/5
496 reviews
Facebook
4.2/5
5 reviews
Bookatable
3.7/5
3 reviews
Tastecard
4.8/5
12 reviews
Quandoo
3.9/5
3 reviews
🥡 Takeout 🍽️ Dine-in 🚚 Delivery

💬 What people say

Breakfast 32 Kids 14 Quick service 9 Discount 7 Music 6 Starter 6 Fry 6 Party 6

Contact Information

📞 Phone: +44 191 526 4344
📍 Address: Arnison Retail Park, Abbey Rd, Durham DH1 5BG, United Kingdom, Durham

🕐 Opening Hours

Open now Closes at 10:00 PM
Monday1 08:00 AM - 10:00 PM
Tuesday2 08:00 AM - 10:00 PM
Wednesday3 08:00 AM - 10:00 PM
Thursday4 08:00 AM - 10:30 PM
Friday5 08:00 AM - 10:30 PM
Saturday6 08:00 AM - 09:30 PM
Sunday7 08:00 AM - 10:00 PM

Google Reviews (10)

Y

YURi

3 years ago
★★★★★ 5/5
Highly recommend. Excellent food and service. The decorations are also very nice. I will come back agin.
Google
S

Sam C

3 years ago
★★★★☆ 4/5
Ive always had a good service at the Durham branch. Can be slow when not fully staffed or fully booked though (Ive had a party here as well) . Staff are pleasant. Ive not had everything yet, coffees etc but the food I have received I have enjoyed. Some items are pricey, but I think the FnB menu is overall better than it was some years ago when I travelled to Boldon. Prefer Durham to Boldon, Metro and the Galleries at this time. Maybe in years to come Ill say something different, but I hope not. As an update, I'm still happy with the service and quality of the food a few years on.
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J

Jack Gurr

3 years ago
★★★★★ 5/5
Brilliant service today!! Liam served our food & drinks, it was a fantastic experience for myself and my wife who is vegan. Scrumptious new menu and lots of great options. Liam was very professional and catered to all of our needs. Liam asked about all allergies, preferences and pointed out potential options on the lunch and main menu. Will definitely return and ask for Liam! Best Frankie and Bennies in the country in my opinion. Many thanks, Jack & Family.
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B

Billy Thomas

4 years ago
★★★★★ 5/5
Went for Sunday lunch with my Mother who requires a booth and had one available straight away. The server was amazing and made Mum up a cocktail that they don't do any more. Food was amazing and reasonably priced
Google
S

Shane Leusink

4 years ago
★★★★☆ 4/5
Food really good I ordered the hot wings and a meaty large pizza. Very tasty and food was nice and hot. The dessert tasted a little plasticy but expected for bought in desserts. Service was great and Jenna ensured we had a great night out. We had a great chat and could recommend anything off the menu. Couldn't fault service politeness and menu knowledge. Thank you Jenna for the great service!
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Google
M

Mike Antoni

4 years ago
★★★★☆ 4/5
Paid GBP 71 for 2 course lunch for 5 persons including drinks. Restaurant with good food, friendly staff & nice interior. So the price was appropriate. The coffee machine looks great but this might have made my expectations as a coffee lover a little to high. Milk foam on the cappuccino was to airy & thick and the double espresso could have used a few extra grams of coffee beans, I think. I would rate the coffee 6,5-7 on a scale of 10. Even so I would surely come back here for lunch as we really enjoyed it. Get the coffee right and the 5th star is yours.
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M

MARK NEWBY

4 years ago
★★★★★ 5/5
Had lunch with my sister yesterday at F&B Durham. Nicola was fantastic. Right balance between professional and friendly. Nothing was too much trouble. Felt like a valued customer. Which with large chains can sometimes be lacking. The manager was also helpful and friendly when I had a problem with a discount code. My nearest F&B - Will be back soon.
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J

Jo F

4 years ago
★★★★☆ 4/5
Visited frankie and bennys to try out one of the new vegan options. Staff pleasant and helpful as always. The new vegan burger was nice, and a good touch that they now offer vegan mayo. The children's menu is always excellent value for money
Google
G

Ganondorf Salad

4 years ago
★★★★☆ 4/5
Friendly staff who were great with the kids. The portions were massive, and the chicken salad came with what appeared to be an entire hen in there. Calzone was delicious, none of our party had any issue with their order. Thanks.
Google
D

David McGuckin

5 years ago
★★★★☆ 4/5
First time we have been and we with our grandchildren. Very happy with both the food and service. There was a good choice on the menu from not so healthy to healthy and the kids eat everything which says it all. Stephen C served us and could not have been obliging. We will certainly come again when we have the grandchildren as they really liked it.
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Google

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