I've now used the Queen Charlotte Rooms twice, for my birthday party in February (top floor), and for afternoon tea yesterday (Orient Express Experience) for Laura's birthday, and I cannot recommend them enough. First, the birthday part. Apart from the ambience, the thing that really impressed me was the staff - they really know their business and will go out of their way to make things as you want them. The music was great and everyone agreed that the buffet was excellent. As for the afternoon tea, I've done this in several places, but I don't think I'll be going anywhere else again. The whole experience was fantastic - the setting, the music, the food and, of course the service were all second to none. All of this at very reasonable prices.
My Mum & I went for afternoon tea yesterday. The food was lovely especially the apple and cinnamon scone with homemade lemon curd. The waitress delivered perfect service and nothing was an effort. I can highly recommend Queen Charlotte Rooms for afternoon tea. We WILL definitely be back. �
Thank you, keep up the good work.
Have had afternoon tea in many venues but this is definitely the best so far, the food was fresh, plentiful and delicious, the price extremely reasonable and the staff delivered first class service. The ambience of the orient express experience brought back happy memories of my trip on the real orient express. My two friends and I thoroughly enjoyed it, we were not rushed and the staff were , attentive. Will be recommending this experience to all my friends.
We had Afternoon Tea on the Orient Express Experiance and enjoyed every minute of it. On arriving the staff made us feel welcome and could not do enough for us. The surroundings,the train sounds and the piano playing in the background was very effective and the Afternoon Tea was delicious. I would highly recommend a visit.
Had Afternoon Tea yesterday with Mum and would highly recommend the experience. Firstly, loved the atmosphere of the elegant train carriage, piano music and the rumble of the train. The food selection was excellent with finger sandwiches, canapés (sausage rolls and mini quiche) cakes and scones. Both the canapés and scones were served warm at the appropriate times. The service was excellent being friendly, extremely attentive and not rushed. All in all, a thoroughly enjoyable experience and excellent value for money. Definitely an experience to be repeated. The only observation for improvement would be to edit out the modern trains on the video and china crockery and teapots would top the effect off nicely.
Had a Wonderful Afternoon Tea here on Sat 5th August 2017 and was totally bowled over with the atmosphere and Wonderful Service from the Staff ! The food was all freshly made and presented beautifully and we were offered top ups on our tea and coffee ! The seating and lighting made it look very authentic and the sound of the train rumbling along made this a unique and lovely experience ! Would highly recommend the Afternoon Tea in the Orient Express at the Queen Charlotte Rooms !!
Lisa Bayliss McCafferty
+5
Great experience having afternoon tea on the Orient Express. Staff are amazing....very attentive and the food is delicious. Great vegan option too. 11 very happy ladies who will definitely be back.
Thank you to everyone at the Queen Charlotte Rooms for making our wedding reception a wonderful memorable night! We would highly recommend having a function here as the staff are great, incredibly helpful and the Queen Charlotte suite was lovely and set up perfectly for our occasion. Thanks again to Marshall and Callum and rest of the staff!
Had an amazing 😉 Orient Express experience afternoon tea. Calum and Iain our waiters were very attentive. Food was lovely. The ambience was fantastic. One of the most unusual afternoon teas ever. Highly recommend
Just held my daughter's wedding at the Queen Charlotte Rooms. Would like to thank all the staff for making the day run so smoothly. They were so friendly and professional, from getting collected in the gorgeous car, through the whole day, serving the outstanding meal and the evening reception with yet more delicious food for the buffet. Would highly recommend this venue for their amazing wedding packages.
What a fabulous experience. Couldn't recommend it enough. You must try it, but need to book. The Pullman lounge first class was amazing.
A very unique experience, having a light high tea while watching the scenery go by through the 'windows'. A great atmosphere for a catch up with friends.
Enjoyed a lovely afternoon tea on the Orient Express only surpassed by the super friendly knowledgeable efficient attentive staff .
The tasty delicious fare was of excellent quality and value for money, beautifully served and presented.
The atmosphere was unique and relaxing, no pressure and no rush to vacate.
Importantly the toilet facilities were extremely well maintained, exceptionally clean and tidy.
The lovely staff were smartly turned out in the style of the Orient Express which made for a unique experience, the decor in the “Carriage “ was eye catching and in period.
Overall a wonderful experience.
It’s the people that make the difference, service with a smile and attention to detail was “First Class “ as you would expect on a prodigious Railway Train.
Booked this for my friends 70th Birthday having never been before was both really excited and looking forward to the experience. From the moment we arrived until we left it was amazing. The atmosphere is so like being onboard a top class train. The staff are lovely and helpful and very attentive the sandwiches, savoury pastries were delicious so were the sweet treats and the scones aww beautiful. We will both be recommending this to friends and family. Thank you so much for an amazing day.
Fantastic experience, food was great and the atmosphere was just so good.
Orient Express High Tea was an exceptional experience and magical. This unique afternoon was ideal as a memorable Birthday treat. I am going back to celebrate my sister's 60th soon.
Our afternoon tea here was a lovely, relaxing experience.
The staff were very friendly and helpful. There was a vegetarian option, a choice of selection of the finger sandwiches, choice of fruit or plain scone and a selection of teas.
We watched a winter scene of a train journey through Switzerland as we sat and enjoyed our afternoon tea.
The food was deliscious and just the right amount.
We all agreed its one of the nicest afternoon teas we've had.
Fantastic experience, we felt so welcome from the minute we entered the building, the decor is beautiful. They even accommodated my daughters wheelchair too, it was just perfect. Cannot thank the servers enough for their hospitality. Our whole day was amazing thank you 💗
Two of us had a magical afternoon on the Orient express. Their pastries are the best I have ever tasted, so light and flaky they melt in your mouth. And their scones were wonderful too, they floated off the plate. The atmosphere and experience reflects it is family owned. So special. Our table was late becoming available, the owner apologised profusely and we were given an extension for our table booking which more than made up for the delay. Well recommended
This venue is very charming welcoming. Even if you are not a fan of afternoon tea this is well worth a visit. Great selection of sandwiches freshly made to order along with pastries, cakes and scones. Coffees, teas and drinks widely available. The owners and staff are very friendly and nothing is too much trouble for them. Prices very reasonable. Sitting in the elegant surroundings and dressing for the occasion makes everyone feel special. Highly recommended.
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